Client Services Associate

This job description is intended to describe the general nature and level of work being performed by the individual assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary to meet business needs. Job Responsibilities Accept watches and jewelry for repair and services Evaluate items’ condition and clearly identify necessary repairs Communicate instructions for servicing and enter information clearly into the POS system Responsible for merchandise transfers Assist the sales team with customer orders Assist customers with concerns Facilitate the delivery of merchandise to customers Requirements Experience in a luxury retail environment strongly preferred Ability to maintain composure in high-pressure, fast-paced environments Good listener and communicator Organized and good at multitasking Comfortable at handling phone calls and in-person correspondence Professional and welcoming presentation Demonstrates attention to detail and has a sense of urgency #J-18808-Ljbffr Brightpath Associates LLC