Product Line Management II New College Grad- Master's (Santa Clara, CA)

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.
What We Offer

Salary: $100,000.00 - $136,500.00 Location: Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Our Team

The Common Solutions Service Business Unit (CSG SBU) is dedicated to creating value through service offerings, developing new service products, and enhancing capabilities that can be applied to various equipment platforms. We drive initiatives to achieve service business objectives, utilizing expertise in product marketing, program management, semiconductor equipment, and field service.
The Opportunity and What You'll Do

CSG SBU is seeking a collaborative individual who is enthusiastic about leading technical programs in a cross-functional setting, influencing design for service, and contributing to continuous improvement programs. This role involves addressing field and operational challenges to facilitate the growth of both service and equipment.
Key Responsibilities

Accountable for driving service readiness throughout the Product Life Cycle of Wafer Fab Equipment Support
Internal and External documentation review for legacy and new products
Work with business unit Global Product Support and Tech writers for IP Review and Approval for both NPI and Legacy products customer documentation
Drive Service Product Roadmap releases through program management process (Training, documentation, spares readiness, part repair, etc.)
Participate in design for install and design for service programs
Drive CIP (Continuous Improvement Programs) to ensure high value service delivery
Work closely with business unit to introduce equipment special tooling, ensure tooling fits design for installation and service requirements and availability for early product introduction
Service Products Development and customer engagement
Identify service product opportunities and lead the release and adoption of predictive maintenance digital tools and special service tooling.
Drive key initiatives and meet customer requirements to enable Equipment and Service growth
Support field escalation process with Field Service Organization, Global Product Support and Technical Support Engineering to support service agreements
Responsible for field training and certification on AGS Service products, e.g., Troubleshooting, Digital tool dashboards
Field Productivity Improvement
Identify target improvement areas and drive related programs for Field productivity improvement.
Drive Field Training and Certification programs on new Platforms and complex upgrades
Field Technical capability development in advanced controls, robotics, and other platform areas
Drive FSO efficiency improvements along with Field teams
Capture Field Best Known Method (BKMs) to enable service growth.
Service Gross Margin and operating profit
Perform I&W monitoring/analysis and drive related improvement projects
Attend SBU council meetings targeting service tool performance, I&W costs, parts/labor cost reduction plans, CIP, and service BKM
Implementation of cost reduction roadmap, through repair/refurbishment solution development and implementation
Skills & Qualifications

MS in Engineering (Mechanical, Electrical, Electronics, Robotics, Controls, Data Analytics, or related field), or BS in Engineering with an MS in Engineering Management. Knowledge of mechanical systems, robotics, controls, and data analytics; internship/project experience preferred.
Strong analytical and problem-solving skills with an innovative mindset.
Ability to manage projects, analyze data, and present technical findings.
Effective communication and collaboration across cross-functional teams.
Self-starter capable of working independently with guidance on complex issues.
Demonstrated leadership potential through academic, internship, or project experience.
Understanding of business and customer needs with a focus on continuous improvement.
Exposure to field support, customer escalations, installations, or warranty activities is a plus.
Functional Knowledge: Ideal candidate has run fab projects from start to finish, including installations, process creation, program management with KPI metrics. Interprets business issues and recommends best practices; takes a broad perspective to identify solutions.
Additional Information

Time Type: Full time Employee Type: New College Grad Travel: Yes, 10% of the Time Relocation Eligible: Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on techcareers.com, or by calling our HR Direct Help Line at View phone number on techcareers.com, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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