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Medical Director

$200k

Tandem

Pay:  $200,000.00- $300,000.00 per year

Job description:

Medical Director

About Tandem

At Tandem, we’re on a mission to deliver unrivaled, accessible healthcare to every pet. We’ve created a future-forward veterinary practice by integrating telehealth, mobile clinics, and a full-service hospital into one seamless ecosystem.

We are serious about innovation, from developing our own AI-driven software that automates administrative tasks and streamlines workflows to outfitting our clinic with state-of-the-art equipment. As a Medical Director, you will play a critical leadership role in shaping clinical excellence, advancing our care model, and mentoring the next generation of veterinarians.

Why You’ll Love Working Here

  • Lead Clinical Innovation: Help define and implement Tandem’s gold-standard medical protocols across telehealth, mobile, and hospital settings.
  • Shape the Future of Veterinary Care: Partner with leadership to evolve our integrated care model and AI-enabled workflows.
  • Mentor & Develop Talent: Guide Associate Veterinarians and new graduates through coaching, case reviews, and structured development.
  • Collaborative Leadership Culture: Work alongside a forward-thinking leadership team that values feedback, iteration, and growth.
  • Focus on Impact: Influence patient outcomes, client experience, and team performance at a systems level—not just case-by-case.

What Makes This Role Special

As Medical Director, you will balance clinical excellence with leadership, serving as both a practicing veterinarian and a strategic driver of care quality and team development. You’ll have the opportunity to:

  • Establish and uphold medical standards across all service lines
  • Mentor and support veterinarians at all experience levels
  • Partner with operations and product teams to improve workflows and technology
  • Help scale Tandem’s innovative care model

Key ResponsibilitiesClinical Leadership

  • Set and maintain high standards of medical care, ensuring consistent, evidence-based practices across all locations
  • Lead by example through hands-on clinical work, delivering compassionate, high-quality care
  • Oversee complex cases and provide guidance on diagnostics, treatment plans, and outcomes

Team Development & Mentorship

  • Mentor Associate Veterinarians and new graduates through coaching, case discussions, and performance feedback
  • Foster a culture of continuous learning, accountability, and collaboration
  • Support recruitment, onboarding, and retention of top veterinary talent

Medical Operations & Strategy

  • Partner with leadership to develop and refine clinical protocols, workflows, and quality initiatives
  • Collaborate with product and technology teams to optimize Tandem’s AI-driven tools and systems
  • Drive process improvements that enhance efficiency, patient care, and client experience

Client & Community Impact

  • Ensure exceptional client communication and trust-building across the team
  • Champion Tandem’s preventive care philosophy, promoting wellness plans and proactive medicine
  • Represent Tandem’s clinical excellence both internally and externally

Compliance & Standards

  • Maintain compliance with all regulatory and licensing requirements
  • Ensure adherence to best practices in safety, record-keeping, and medical ethics

Qualifications

  • Education: Doctor of Veterinary Medicine (DVM) from an accredited institution
  • Licensure: Licensed (or eligible) in Massachusetts
  • Experience: 5+ years of clinical experience, with prior leadership or mentorship experience preferred
  • Leadership Skills: Proven ability to lead, coach, and develop veterinary teams
  • Clinical Expertise: Strong diagnostic, medical, and surgical proficiency
  • Technology Mindset: Comfort with modern veterinary tools and enthusiasm for AI-driven systems
  • Communication: Excellent interpersonal and client communication skills
  • Collaborative Approach: Thrives in a fast-evolving, team-oriented environment

Benefits & Perks

  • Competitive compensation with leadership incentives
  • Comprehensive health, dental, and vision coverage
  • Continuing education support (including travel and licensure)
  • Flexible scheduling across telehealth, mobile, and hospital settings
  • 401(k) and stock options
  • Generous PTO and work-life balance support
  • Leadership growth opportunities and influence on company direction

Job Type: Full-time

Benefits:

 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Employment Type: Full Time
Salary: $200,000 - $300,000 Annual
Bonus/Commission: No
Vacancy posted 5 days ago
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