Data Management Supervisor

MISSION STATEMENT The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

GENERAL PURPOSE OF JOB

This Data Management Supervisor is responsible for the oversight and data management of the Children’s Network of Hillsborough programs, which provides a central tracking system for children in out-of-home care, including maintenance of information on provider rates and Florida Safe Families Network (FSFN) data system. This position tracks the changes in placement of children in the Circuit's system of care and alerts appropriate persons of these events.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for the oversight and daily operation and coordination of Children’s Network of Hillsborough functions. Directly supervises the Data Management Specialists in accordance with organization’s policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; and rewarding and disciplining employees. Ensures calls/emails are answered promptly and operators create tickets, obtaining required information on the children’s placements. Responsible for coordinating the workload/training of data services staff. Communicates information to case management organizations through agency directors and other staff as appropriate to correct inefficiencies of data provision between case managers and Children’s Network of Hillsborough staff. Manages the workload of Data Management Specialists to ensure workflow is steady and backlog is prevented. Responsible for the accuracy of validation of payments. Ensures accuracy of data entry and integrity with FSFN related requirements. Participate in training and development activities as required. Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships. Report any use of physical force and all unusual incidents per Children’s Network of Hillsborough policy and state guidelines. Perform other duties as assigned.

WORKING HOURS

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

TRAVEL

Travel within and outside of Hillsborough County is required.

TRAINING

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure. #J-18808-Ljbffr Children's Network of Hillsborough