Human Resources Business Partner (Bilingual Mandarin)

Key Responsibilities

• Serve as an embedded HRBP for warehouse operations, spending regular time on-site to support staffing, employee relations, and frontline HR needs.

• Lead end-to-end talent acquisition efforts for key warehouse and logistics roles,

including automation, warehouse planning, IT systems, and project management positions.

• Develop and execute talent evaluation systems and skill-based training programs tailored to warehouse functions.

• Partner with operations teams to build flexible scheduling and shift management practices across time zones.

• Promote and localize company values and OSHA-compliant safety culture within warehouse environments.

• Manage employee relations, including labor dispute resolution, workers’ compensation issues, and union discussions as needed.

• Support warehouse HR administration tasks including onboarding, document management, and system data entry.

• Coordinate cross-location workforce planning for warehouse launches and support personnel allocation across regions.

• Contribute to organizational development, internal mobility, and career pathing initiatives within the logistics workforce.

• Drive retention strategies for frontline and core talent, including employee care programs and feedback loops.

• Assist in cultural onboarding, employee engagement programs, and cross-cultural collaboration activities between U.S. and APAC teams.

• Track key HR metrics and use data insights to optimize recruiting, retention, and workforce planning.

• Collaborate with leadership to execute ad hoc initiatives that support ongoing warehouse operations.

Qualifications

o Bachelor’s degree or above in Human Resources, Business

Administration, or related fields.

o 3+ years of HRBP, warehouse HR, or HR Generalist experience in fast-paced logistics, e-commerce, or supply chain environments.

o Strong understanding of U.S. labor laws, especially in New Jersey; OSHA familiarity preferred.

o Experience supporting high-volume recruitment and managing end-to-end talent acquisition for technical/operational roles.

o Prior exposure to building teams in new locations or supporting site launches a strong plus.

o Strong interpersonal and cross-functional communication skills; ability to build trust with warehouse leaders and associates.

o Bilingual in English and Mandarin required (written and spoken); Need to communicate with the team members in China.

o High adaptability to warehouse environments and flexibility to travel occasionally (2–3 times per year, 1–2 months each trip).

o Strong analytical and problem-solving abilities; comfort working with HR systems and data dashboards.

o Self-starter with ability to operate independently while collaborating with global HR teams.