Client Retention Specialist
$100kD&M Auto Leasing
Client Retention Specialist/Business Development Center- BDC Representative
D&M Leasing is growing and currently seeking a Client Retention Specialist/Business Development Center- BDC Representative to join our team.
Benefits:
- Medical, Dental, Vision, 401k matching
- Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards
- Opportunity for Career Growth
- Ongoing training and development provided.
Qualifications:
- 2 years of transferrable experience required
- Dealership experience preferred but not required
- Heavy call volume experience of outbound and inbound
- Essential multitasking and stress management skills
- A high sense of urgency and a commitment to making sound decisions
- Effective time management to meet and exceed company metrics and goals
- Self-motivated and independent, not discouraged by receiving no's on the phone
Responsibilities:
- Skillfully handle heavy incoming phone and online inquiries
- High outbound phone work expectations for prospective clients
- Record customer information and feedback in our specialized software system
- Coordinate appointments and follow up with customers who missed appointments
- Maintain an in-depth understanding of our product offerings
- Always uphold strict confidentiality
- Demonstrate professionalism and respect in all interactions, whether on the phone or online
Key Details:
- Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas office
- Total comp potential of $100k + Competitive base of $54k with uncapped commission earnings
Vacancy posted 3 days ago
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