Systems Analyst

We are seeking an innovative Systems Analyst who will be responsible for identifying, analyzing, and remediating problems; managing and implementing technical and non-technical projects; administering and supporting critical computer systems such as ERP, time accounting, and permitting applications; developing and maintaining custom reports and forms; importing, exporting, and correcting data; writing and maintaining documentation; and designing and delivering end user training.

Duties and Responsibilities

Essential duties and responsibilities may include, but are not limited to, the following:

• Analyze automated systems and manual processes; identify opportunities for improvement, recommend, and implement solutions.
• Administer systems, including troubleshooting, maintenance, loading and configuring software, and securing data, programs, and equipment.
• Respond to requests for reports and ad-hoc queries from City departments, outside agencies, and the general public. Query and analyze data. Prepare reports and export data as needed.
• Assist system users as necessary, including providing support and training.
• Correct and import data obtained from internal and external sources.
• Select and implement systems that are consistent with City standards and goals.
• Identify and correct system problems.
• Plan and schedule tasks and projects.
• Take personal responsibility to provide exceptional customer service in order to promote and maintain a positive City image, constructive working environment, and foster pride and professionalism in the workplace and community.

Skills:

• Extensive problem-solving skills
• Ability to manage projects of moderate complexity.
• Write custom reports using common software such as SSRS.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Write reports, business correspondence, and procedures.
• Communicate with technical and non-technical people.
• Design and deliver one-on-one and small group training.
• Write simple programs using a common scripting or programming language.
• Organize and summarize data in graphical and tabular formats.
• Strong interpersonal communication skills.

Qualifications:

Strong Bachelor's degree from an accredited college with coursework in business and information systems, and five (5) years of experience, preferably in a local/municipal government setting, which provides the required knowledge, skills, and abilities.


Salary:

$86,747 - $99,994 (dependent on qualifications)


To Apply: Interested candidates should submit a completed application and/or resume to View email address on click.appcast.io

The City of Wheaton is an Equal Opportunity Employer. Please contact the HR Department if you require assistance applying.