Customer Service Representative

Customer Service Representative (Inside Sales)

Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.

Qualifications

Good customer service and communication skills

Reliable, organized, detailed and focused

Industry and sales experienced

Moderate computer skills, including communicating internally and externally via email

Work experience in Microsoft Office; proficiency in Excel

Ability to multi-task and manage time well

Knowledge of supply chain systems

Knowledge of industrial products helpful

High School Diploma or GED

Responsibilities

Respond to customer inquiries, provide quotes and take customer orders

Order and source products

Negotiate sale and purchase prices

Proactively generate sales and promote Company products

Expedite backorders

Assist with pulling inventory and preparing shipments

Assist with customer returns

Interact with customers and suppliers to obtain and fill orders correctly

Troubleshoot customer concerns

Competencies

Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation; Persuasiveness; Initiative; Interpersonal Skills; Time Management; Planning and Organizing Skills; Judgment

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.