DISTRIBUTED COMPUTER SYSTEMS ANALYST - 64081920

Requisition No: 877148 Agency: Department of Health Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 64081920 Pay Plan: Career Service Position Number: 64081920 Salary: $48,526.92 (Includes CAD of $1,809.60) Posting Closing Date: 06/08/2026 Total Compensation Estimator ToolInternal Agency Opportunity Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside the department. Specific Responsibilities: This is a Distributed Computer Systems Analyst position within the Information Technology Office at 800 Clematis Street and reports to the Computer & Info Systems Manager I-SES. Responsible for providing support for end-users of multifunction automated office systems within Florida Department of Health Department (FDOH) LAN and WAN network. This position is a local point of reporting problems, sending written service requests and maintaining a software library. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions including but not limited to, servers, routers and switches and software utilized by Information Technology. Responsible for coordinating work and assisting other employees. This position travels and will provide support to several health centers. This position is designated as a sensitive position and is required to maintain confidential information in accordance with Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. Confidential sets: Computer Data (IT). This position has the responsibilities to view confidential information and requires access to Florida Shots, Health Management System (HMS), Employee Activity Reports (EARs) and Daily Activity Reports (DAR) databases. Receives end-users help desk ticket requests and determines appropriate solutions and resolves problems within the allotted time. Provides feedback to Information Technology staff and End-users within a status report on the help request via e-mail and/or verbal communication. Configure, deliver and install Distributed Computer Systems and equipment at the end-users site according to FDOH standard configuration and/or end-user specifications. Install vendor software and hardware patches and upgrades to the agency’s Distributed Computer Systems. Provides support for FDOH network operating systems. Specific duties will be determined by the Computer and Information Systems Manager or designee and may include but not limited to backups, end-user addition/deletions, routine maintenance and security logs. Configure, install and support the FDOH LAN and WAN networking equipment. Contact data communications providers to resolve problems with data circuit and telecommunications hardware and software between the agency and host/remote sites. Documents all transactions between agency and communications providers regarding data and voice connectivity problems. Maintains an accurate inventory of agency distributed computer systems hardware and software and ensures licensing compliance. Develops and writes procedures for installation, use and solving problems of computer systems and data communications hardware and software. Instructs end-users in the proper use of computer equipment. Assist end-users and Information Technology staff in preparations of all Florida Department of Health-Palm Beach standard configurations included but not limited to the Florida Department of Health – Palm Beach Health Information Technology’s (IT) policies, procedures, acquisition of hardware, software and peripherals. Performs other duties as assigned. Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge, skills and abilities to proficiently use Microsoft Mail, Word, Excel and Outlook Mail, etc. Knowledge using computers running MS Windows Operating Systems and diagnosing, troubleshooting, configuration, installation, and maintenance of all computer equipment. Knowledge of distributed processing operations, procedures, and equipment. Knowledge of problem solving techniques. Knowledge of computers and software. Knowledge of the principles, practices and techniques of computer programming and/or computer systems analysis. Ability to process information logically and solve problems. Ability to develop training programs related to distributed processing operations and procedures. Ability to monitor and resolve problems with distributed computer systems components. Ability to identify and define user task needs. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to plan, organize and coordinate work assignments. Qualifications: Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A Other job-related requirements for this position: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Valid Driver’s License. This position may require lifting and carry up to 45 pounds at any given time. Working hours: (A) Daily from 8:00am to 5:00pm (B) Total hours in workweek 40.0 (C) Explain any variation in work (split shift, rotation, etc.) This position requires daily in-office or field work. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: 800 Clematis Street, West Palm Beach, FL 33401 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.