Front Office Medical Receptionist

Job Description

Job Description

The Front Office Medical Receptionist supports a mixed patient population in a multi-provider practice, reporting to the office manager. This role manages high-volume check-in and scheduling while coordinating insurance, referrals, patient communication, records, and balanced administrative support. The position also offers opportunities for cross-training in clinical administration.

Responsibilities

• Manage patient check-in and front desk operations in a high-volume practice.
• Schedule and coordinate patient appointments.
• Verify insurance coverage and support referral coordination.
• Maintain medical records and manage related documentation.
• Provide phone triage and respond to patient communications.
• Process patient payments accurately.
• Coordinate documents and support efficient administrative workflows.

Required Qualifications

• Experience working in dermatology.

Preferred Qualifications

• High school diploma or equivalent.
• Experience with electronic health records (EHR).
• Knowledge of medical terminology.
• Experience with insurance verification and appointment scheduling.
• Knowledge of HIPAA compliance requirements.
• Strong customer service and verbal communication skills.
• Ability to multitask with attention to detail.