Team Member

Sbarro FC-5 Yorktown Center, Lombard, IL 60148 Benefits Paid Vacation Paid Sick Employee Meal Perks! Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance (Full-Time) Dental insurance Health insurance Vision insurance Critical Illness Summary Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primary position (such as Server / Cashier, Pizza Maker, Steam Cook / Prep, Dishwasher), due to sales volume fluctuations in any given restaurant and the various station responsibilities, each team member may be asked to assist in fulfilling other position duties. It is desirable that each Team Member be cross-trained in each duty. Essential Duties & Responsibilities Server / Cashier Serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. Includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. Maintain product knowledge, know the ingredients, presentation, price of all menu items and specials. Receive payment for all transactions following prescribed methods and with prescribed standards for guest service. Follow all required procedures outlined in Sbarro cash handling policy. Demonstrate full working knowledge of Sbarro point-of-sale register system. Complete cleaning and stocking duties in accordance with the appropriate daily operating procedure. Practice food safety and sanitation standards required of foodservice establishments. Follow established cost control systems, including employee food policy and waste guidelines. Assist other team members when required. Use gloves, utensils, portion size of each item, temperature of hot food and attractive presentation of all food properly. Communicate in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. Other duties as assigned. Pizza Maker Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. Appropriately judge the volume of sales in relationship to pizza preparation and production. Communicate in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. Complete cleaning and stocking duties in accordance with the appropriate daily operating procedure. Practice food safety and sanitation standards required of foodservice establishments. Follow established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. Serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. Includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. Maintain product knowledge, know the ingredients, presentation, price of all menu items and specials. Use equipment, gloves, utensils, and portion size of each item, temperature of hot food, and attractive presentation of all food properly. Assist other team members when required. Other duties as assigned. Steam Cook / Prep Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. Operate all station preparatory equipment in a safe and sanitary manner (i.e., knives, steam cooker, dough machine, pizza oven, stove etc.). Function independently to prepare adequate product according to predetermined production schedules or requirements. Correctly maintain all displayed steam table items according to Sbarro Recipe Manual and Sbarro Product Cards while maintaining local health requirements. Correctly rotate all new and prepared products in a FIFO (first-in, first-out) manner. Follow established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. Dishwasher Maintain sink area, dining room tables and seating, floors, service stations, restrooms and trash receptacles, including doors, shelves and racks in a clean and sanitized manner in accordance with restaurant procedures and standards. Clean and sanitize all restaurants’ trays, pots, pans, pans and other utensils, with the exception of knives using prescribed methods and procedures. May be required to wash, clean and sanitize restaurant storage areas including walk-in freezers and refrigerator using prescribed methods and procedures. Serve customers on an as needed basis within their assigned station, following prescribed methods and within prescribed standards for guest service. Includes greeting, serving procedures, checking for guest satisfaction in accordance with the standards. Complete cleaning and stocking duties in accordance with appropriate operating procedures. Assist other team members when required. Other duties as assigned. Use equipment, gloves, utensils, portion size of each item, temperature of hot food/cold food, and attractive presentation of all food properly. Serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. Includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. Maintain product knowledge, know the ingredients, presentation, price of all menu items and specials. Assist other team members when required. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where accommodations do not present an undue hardship to the company. Ability to follow all health and safety laws, policies and procedures. Ability to deliver food orders within specified time goals. Prolonged periods of standing, walking, bending and stooping. Able to lift 50 pounds. Able to effectively and safely use kitchen knives. Adequate command of English language including understanding, speaking, reading and writing. Basic mathematical skills for accurate cash handling. Other Requirements Outgoing, enthusiastic, willing to serve the public in a positive manner. Able to arrive to work on time. Able to work in a cooperative manner with the other team members and management staff. Ability to handle stressful situations in a calm, pleasant attitude. Ability to manage multiple tasks. Employment Standards Employees must be at least 16 years of age and possess all documents and permits required by law. Employees under the age of 18 are prohibited from using any machines, equipment, or tools prohibited by law. Previous restaurant experience is helpful but not required. ABOUT SBARRO In 1956, Carmela and Gennaro Sbarro opened the doors to their Italian salumeria in Brooklyn. Carmela “Mama” Sbarro made pizza slices for shift workers looking for a quick meal. Her slices were so popular that they soon opened a second location focused solely on pizza. Since then, Sbarro has brought the best pasta, salad, and of course the XL NY slice to 630 eateries across 28 countries. You’re welcome, world. #J-18808-Ljbffr