Chief Operating Officer - AI Native Operations

Responsibilities

• You own six areas: AI agent oversight, sales operations, production and fulfillment, financial performance, marketing and lead flow, and people.
• You report directly to the owner with real decision-making authority.
• A field superintendent, project coordinator, and controller report to you, as do four AI agents running 24/7.
• Your mandate: sustain and grow the current run rate while protecting the margins that got us here, and build out the retail sales process.
• Days 1-30: Learn the full pipeline, audit every AI agent, and deliver a written 90-day priority plan.
• Days 31-60: Close the open infrastructure items, stand up funnel reporting, take ownership of Meta ad performance.
• Day 90: You own all six areas.

Requirements

• You've run operations in a lean business; not a department inside a big company, but the actual machine of a small one
• You've managed a team and made hard calls when someone wasn't performing
• You've owned or rebuilt a sales process
• You can read a P&L and protect a margin without being the bookkeeper
• You're comfortable with technology and think in systems
• You work well with a fast-moving, direct founder; you bring decisions, not menus, escalates sparingly, and figure things out before asking

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