Security Systems Technician - Enterprise Physical Operations

Access Control Systems Programmer

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university's mission of excellence in education, research, patient care, and community engagement. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university's campuses and operations. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

Position programs both the access control system and stand-alone locks for all WUSM buildings. Works with WUSM departments, BJH Access Control, and other associated entities to solve access control and ID issues. Serves as the main interaction with Facilities Integrated Service Center (FISC) personnel who distribute the ID badges to faculty, staff, and students. Troubleshoots system issues; creates ID badges and enters and updates databases as necessary. Responsible for ordering all supplies necessary for the ID badge processes.

Primary Duties & Responsibilities:

• Programs, maintains, and troubleshoots security systems installed throughout the WUSM Campus and interacts with the hospital and Danforth Campus partners.
• Works with individual departments' leadership teams to establish and activate ID badges with the proper access levels and time zones.
• Monitors security department practices, situations, and indicators to identify issues and opportunities to introduce security systems technology as a way to improve the overall level of service provided by the Protective Services Department.
• Partners with BJH Access Control and other entities to solve access control issues.
• Performs changes to systems in programming for holidays, special events, campus closures, etc.
• Ability to move around campus as needed.
• Assumes oversight of the functions of the Physical Security Manager in his/her absence.

Working Conditions:

• Normal office environment.
• Requires extensive safety training.
• Alternative work schedules.
• Exposure to chemicals..
• Requires protective devices.
• Exposure to animals.
• Patient care setting.
• Dust, dirt, grease, or other disagreeable elements.
• Alternative work schedule as regular part of job (on-call).

Physical Effort:

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, stooping.
• Repetitive wrist, hand, or finger movement.
• Occasional lifting (25 50 lbs.).
• Ability to move to on- and off-campus locations.

Equipment:

• Office equipment.

Required Qualifications:

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications /Professional Licenses :

No specific certification/professional license is required for this position.

Work Experience:

Customer Service (1 Year)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Preferred Qualifications:

• Some college.
• Knowledge of database upkeep and software desirable.
• Low voltage security system maintenance and repair knowledge.
• Some computer knowledge of database operations.

Grade

G07-H

Salary Range

$19.29 - $29.91 / Hourly

Benefits Statement

Personal:

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness:

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family:

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University in St. Louis