Bilingual (English/Spanish) Customer Service Specialist
Common Energy LLC
"We’re looking for a bilingual (English/Spanish) Customer Service Specialist to support phone and email communications for our community solar program. Responsibilities Handle inbound customer inquiries (phone + email) in English and Spanish Explain the program, billing, and account details clearly Resolve issues and escalate when needed Complete outbound call campaigns (follow-ups, customer updates) Log interactions in CRM (Salesforce or similar) Requirements Fluent in English and Spanish (spoken and written) 2–3+ years of customer service experience (call center preferred) Strong communication and problem-solving skills Comfortable working independently and meeting deadlines Experience with CRM tools and Google Workspace Additional Details Independent role with team support Tasks assigned with clear timelines #J-18808-Ljbffr
Vacancy posted 14 hours ago
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