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Customer Experience Representative

TLCx

Description

Limitless Opportunity!

Sound interesting? In today's crazy world, TLC Associates wants to bring opportunity to each of our communities. A fun and rewarding work environment, great pay and the limitless ability to earn even more in commissions and incentives. Seize the opportunity to grow and thrive in an employee-focused company! We are currently hiring Toro Customer Care Representatives with paid training and all sorts of perks including a relaxed dress code and team building fun. Interested in learning more? Let's learn a little about how amazing you are and see if this could be the first step to a new career!

DUTIES AND RESPONSIBILITIES

  • Deliver professional, courteous service with all customers
  • Ability to navigate Toro systems efficiently to provide information to customer
  • Demonstrate proficiency with Toro Knowledge Management Materials by providing accurate information
  • Provide problem resolution options and next issue avoidance for the customer (i.e. advise receipts, appointment advisories, fuel recommendations, etc.)
  • Adherence to daily workforce schedule
Perks:
  • AUTOMATIC raises every 6 months
  • WEEKLY pay!
  • Huge advancement opportunities
  • Daily contests and prizes
  • Monthly awards programs
  • Ongoing referral bonus incentives
  • Fun work environment
  • Rewarding and unlimited commission program
  • Casual dress daily
Requirements

Qualification requirements:
  • High level of professionalism, honesty, and drive, with a passion to excel
  • Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities
  • Comfortable working on the phone with customers in a high-volume call center environment
  • Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales
Vacancy posted 13 hours ago
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