Supervisory Vocational Rehabilitation Counselor

Supervisory Vocational Rehabilitation Counselor

The Supervisory Vocational Rehabilitation Counselor (SVRC) duties include oversight of VRCs performing initial evaluations, transferable work skills analysis, employability assessments, entitlement determination, rehabilitation planning, problem-solving counseling, adjustment counseling, case documentation, and administration and interpretation of vocational testing when appropriate. Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures, and methods of operation. Gathers and interprets a wide range of data addressing service concerns. Further, they can recommend appropriate action based on the data. Interviews claimants in-person or over the telephone and to elicit information essential to resolve a concern or obtain necessary evidence so that a pending claim may be properly adjudicated.

The SVRC is responsible for administrative actions affecting VR&E activity and provides advice, counsel, and instruction to individual employees on both technical and administrative matters. Responsible for personnel administration and actions (e.g., evaluates subordinates' performance, interviews, and makes recommendations for position appointments, promotions, or reassignments; hears and resolves employee and Veteran complaints, effects disciplinary measures, and identifies training needs). Incumbent is responsible for training and monitoring performance of employees within the unit; prepares performance ratings, resolves disciplinary and performance problems, and assesses the on-going training needs of the employees supervised.

The SVRC plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities; gives advice, counsels, or instructions to employees on work matters; interviews candidates for positions in the unit; recommends awards or bonuses for staff employees. Incumbent will work with a team of Counseling Psychologists, Vocational Rehabilitation Counselors, Employment Coordinators, and Program Support Specialists.

The SVRC recommends the use of overtime, training, and travel for attendance at meetings. Incumbent is responsible for furthering the goals of Equal Employment Opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives, and by adhering to nondiscriminatory employment practices regarding race, color, religion, sex, national origin, age, or handicap. Specifically, incumbent initiates nondiscriminatory practices and affirmative action for the area under his/her supervision in the following: (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all employees; (3) encouragement and recognition of employee achievements; (4) career development of employees; and (5) full utilization of their skills.

The SVRC reviews case files for Quality Assurance, and contributes to the development of reports, including Strategic Oversight and Analysis Reviews (SOAR's), Quarterly Reports, Congressional and IRIS inquiries, White Papers, and other special projects. Ensures that performance goals related to timeliness, accuracy, cost, customer service, and employee development are met and takes action to help the organization achieve said goals. This includes assessment of office issues, client and organizational needs, directives, and ensuring that the quality, timeliness and cost-effectiveness of resources align with VBA expectations.

The SVRC acts as a program consultant to federal and state rehabilitation agencies to coordinate services. The incumbent facilitates operations with major public and private universities, community colleges, and vocational/technical institutes in the state to resolve training issues. The incumbent may serve as technical representative in developing, awarding, implementing, and evaluating contracts to provide professional counseling, evaluation, case management, and employment services. Additional duties include coordinating intra and inter-state transfer of cases, and consulting with VR&E Officers throughout the field.

Other additional duties as assigned.

Promotion Potential: None - Position is at Full Promotion Level

Work Schedule: Full time, Monday through Friday, 8am - 4:30pm

Compressed/Flexible: Not Available

Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Vocational Rehabilitation Counselor; PD39814A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required