Inside Sales Representative
$55k - $60kFull-time
The Judge Group
Inside Sales Representative
Direct Hire / Permanent
Hybrid - 2 days a week on site (Training period will be fully onsite to start)
Start Date: ASAP
Location: Chamblee, GA
Salary: $55,000 - $60,000 (Non Commission
Position Overview
This is an inbound, technical Inside Sales/Customer Service role , not a traditional outbound sales/cold-calling position. The Inside Sales Representative will support customers primarily through inbound phone/email inquiries and leads generated by outside/regional sales.
The role combines customer service, inside sales, technical product support, quoting, order management, vendor communication and ongoing customer follow-up.
Key Responsibilities
- Handle inbound customer inquiries via phone/email
- Develop and maintain customer, supplier and internal relationships
- Prepare quotes and process purchase orders/sales orders
- Enter and manage sales orders, change orders and cancellations
- Assist customers with product selection and sizing
- Provide technical product assistance/troubleshooting
- Check inventory and product availability
- Manage order schedules, partial shipments and adjustments
- Contact manufacturers/vendors regarding pricing, availability, lead times and delivery schedules
- Communicate order status and lead-time information to customers
- Manage and maintain open sales orders
- Review weekly sales/order reports and address action items
- Maintain accurate customer information
- Learn our product portfolio and the natural gas supply chain
- Escalate technical/customer issues when appropriate
Must-Have Qualifications
- Relevant inside sales, customer service and/or technical sales experience
- Technical/mechanical aptitude
- Ability and willingness to learn a complex product portfolio
- Strong verbal and written communication
- Strong customer-service orientation
- Organization and time-management skills
- Ability to multitask and shift between priorities throughout the day
- Problem-solving ability
- ERP experience
- General proficiency with Outlook/Microsoft Office and virtual meeting tools
- Willingness to ask questions and seek assistance rather than allow issues to remain unresolved
- Comfortable with hybrid/onsite requirements
Target Experience
Approximately 2–5 years of relevant experience preferred.
Ideal candidates have experience working with industrial-grade equipment and a combination of technical and customer-facing responsibilities.
Vacancy posted 10 hours ago
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