Community and Family Outreach Coordinator

Description

ABOUT ASPIRE

Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998—in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through—Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation.

Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers, and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy.

JOB SUMMARY

The Community and Family Outreach Coordinator supports the implementation of the Community Schools strategy by strengthening family connection, engagement, and access to community-based supports.

This role embeds a strong focus on family connection and individualized support, ensuring all families are meaningfully engaged and able to access the resources and opportunities available through the Community Schools model.

The Coordinator may report directly to the Principal, Community School Director, or Expanded Learning Director, depending on site structure. Regardless of reporting structure, the role maintains a consistent focus on family outreach, relationship-building, and access to supports, and does not assume supervisory, program design, or strategic leadership responsibilities assigned to site leadership roles.

The Coordinator works under the direction of site leadership or a designated Community Schools lead, and in alignment with regional teams, to support the day-to-day implementation of efforts aligned to the four pillars of the California Community Schools Partnership Program (CCSPP):

• Integrated Student Supports

• Family and Community Engagement

• Collaborative Leadership and Practices

• Extended Learning Time and Opportunities

At sites without a Community School Director, the Principal or designee serves as the Community Schools lead for purposes of alignment and oversight.

This position is grant-funded and is designed to enhance and expand existing services, not replace or assume core school site responsibilities.

ESSENTIAL FUNCTIONS

• Family Connection, Support & Engagement 

• Serve as a primary point of contact for families, building trusting and culturally responsive relationships

• Conduct proactive outreach, particularly to families experiencing barriers to engagement

• Provide individualized support by helping families navigate school systems and access available resources

• Respond to family questions and concerns by connecting them to appropriate school staff or community partners

• Support families in advocating for their students in partnership with school staff

• Recruit and support family participation in events, workshops, and leadership opportunities

• Co-facilitate family engagement activities in collaboration with school staff and partners

• Maintain consistent communication to increase family trust, connection, and engagement

• This role does not provide clinical, case management, or administrative services, but instead connects families to appropriate supports within the school and community systems.

• Integrated Student Supports

• Collaborate with school staff to identify student and family needs

• Assist in connecting families to wraparound services coordinated through Community Schools partnerships

• Support access to basic needs resources (e.g., food, housing, health services, technology)

• Contribute to family-centered engagement efforts that reduce barriers to attendance and participation

• Track and monitor referrals and connections to support follow-through

• Collaborative Leadership & Participation

• Support implementation of Community Schools efforts under the direction of site leadership or designated Community Schools lead

• Encourage and support family participation in advisory groups, committees, and engagement opportunities

• Assist with outreach related to surveys, listening sessions, and feedback opportunities

• Help ensure families are informed and able to participate in shared decision-making structures

• Extended Learning & Enrichment 

• Support outreach and communication to increase awareness of extended learning opportunities

• Encourage participation in after-school, summer, and enrichment programs

• Assist in coordinating family engagement during enrichment activities and events

• Community Partnerships & Coordination 

• Support the day-to-day coordination and engagement of partnerships established by site leadership and regional teams

• Assist with outreach and participation for community partner events, workshops, and services

• Connect families to partner-provided resources and opportunities

• Support documentation of participation and engagement for grant reporting

Additional:

• Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements, including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior 

• Maintain confidentiality and adhere to ethical standards 

• Support the collection of engagement and participation data

• Perform other related duties as required and assigned 

QUALIFICATIONS

• Competencies:

• Strong relationship-building and family engagement skills

• Strong communication, presentation, and interpersonal skills

• Excellent organization, time management, and follow-through

• Ability to manage multiple priorities and work collaboratively

• Experience in community outreach, education, or social services

• Knowledge of community resources and support systems

• Demonstrated commitment to students and learning

• Bilingual (Spanish speaking and writing preferred)

• Minimum educational level:

• AA degree or Bachelor’s degree preferred, or equivalent experience 

• Experience required:

• 2+ years of experience in family engagement, community outreach, or related field 

• Physical requirements:

• Stand, walk, or bend over, kneel, crouch, reach overhead, grasp, push, and pull. Move, lift, and/or carry up to 30 pounds to shoulder height

• Repetitive use of hands (i.e., fine manipulation, simple grasping, and power grasping)

• Demonstrate normal depth perception

• Sitting, walking, or standing for extended periods of time

• Dexterity of hands and fingers to operate a computer keyboard, operate standard office equipment, and use a telephone

• See and read a computer screen and printed matter with or without vision aids

• Hear and understand speech at normal levels and on the telephone with or without auditory aids

• Work authorization requirements: 

• Clear the Department of Justice background screening

• Authorized to work in the United States

• Provide health (TB) clearance (most updated every four years)

WORK ENVIRONMENT

The work environment characteristics are representative of those in a normal office, classroom/school setting, which one might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work indoors in a standard office environment, computer lab, and/or classroom environment

• Work is performed in indoor and outdoor environments

• Exposure to dust, oils, and cleaning chemicals

• Some exposure to childhood and other diseases in a school environment

• May be required to work outside of typical work days and office hours to meet operational deadlines

ATTESTATION

We are an at-will employer; this does not constitute a contract for employment. My signature below is to acknowledge that I have read and understood the statements above regarding the position responsibilities and agree that I am qualified to be hired for this position:

Teammate Name                                     Signature                                            Date

EEO STATEMENT

Aspire Public Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position description intends to describe the general nature and level of work being performed by people assigned to this position. It is not intended to include all duties and responsibilities.  The order in which duties and responsibilities are listed is not significant.