Escrow Assistant (In Office)

Escrow Assistant

Come join our San Antonio Homebuilder Services branch of First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

What You'll Do:

• Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
• Communicate regularly with customers during the escrow process
• Interpret various agreements as they relate to escrow closings
• Working with a variety of technologies to enable escrow transactions and communicate with our customers to provide a phenomenal customer experience
• Greet and direct visitors in office
• Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
• Monitor visitor access and issues passes when required, may update appointment calendars

What You'll Bring:

• High school diploma or equivalent
• 2+ years of escrow-related experience preferred
• Passionate about helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers
• Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn
• Thrives in contributing to a team where we come together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

By choice, we don't simply accept individuality we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.