Training & Development Specialist

Job Description The Training & Development Specialist is responsible for leading the development and execution of various initiatives to support new and in‑force business. This role manages the development and implementation of learning content, identifies strategies that ensure success within the department, and enhances the experience of our audience. Purpose of the Job Lead the development and execution of training programs and initiatives that support the organization’s learning objectives and business growth. Essential Functions Develop, direct, record, and implement formalized training programs for entry‑level and current partner training programs, activities, and continuous development efforts. Deliver web‑based and in‑person trainings, including all support activities and materials. Maintain the department’s knowledge‑based materials, including procedures, process documentation, SharePoint sites, MS Teams, and business continuity documentation. Research, collect, and coordinate data to measure effectiveness and identify opportunities. Oversee the implementation of key strategic initiatives and collaborate frequently with leadership to provide updates on current projects. Engage regularly with team members to provide and seek feedback regarding current processes and trends within the department. Identify and recommend improvements to processes, resources, or training, and provide input as needed. Coordinate trainings with other business areas as needed and provide training as required. Oversee and support the development of various systems/platforms as needed. Lead and participate in special projects for the department as required. Required Qualifications High school diploma. Four to six years of experience. Supervisory/management experience not required. Additional Qualifications Five years or more of training and development experience. Experience with developing eLearning modules. Experience with training system software (LMS, Articulate 360, Camtasia, Adobe Creative Suite). Proficiency in Microsoft Products such as Excel, Word, and PowerPoint. Preferred Qualifications Applicable insurance designations, licenses, or education courses. Training and P&C Insurance experience. Strong working knowledge of Underwriting. Strong working knowledge of Field Support. Occupational Requirements The position requires the ability to effectively communicate with others to exchange information. A person in this position normally receives little instruction on day‑to‑day work and receives general instructions on new assignments. The position requires physical presence in the company office on a part‑time or full‑time basis. No adverse working or environmental conditions are expected. This position is an Individual Contributor. Salary $64,872 – $85,000 Benefits Competitive compensation package, performance‑based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. Equal Employment Opportunity Statement We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. #J-18808-Ljbffr Clearbrook Group Services Inc.