Remote Bilingual Tier 1 Customer Service Agent

American Red Cross seeks a Part-Time Tier 1 Customer Service Agent to support the Training Services Team in a remote capacity across the United States. The role emphasizes bilingual English/Spanish communication and delivering outstanding service, with flexible evening hours and weekend coverage. Responsibilities include handling inquiries, updating records, meeting production targets, and guiding volunteers within a compliant framework. #J-18808-Ljbffr