Product Specialist
Amphenol ICC
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.
Position Title : Product SpecialistJob Type : Full Time Location: Shaumburg, IL Amphenol's High Speed IO Connectors and OverPass Solutions Business Unit is a market leader in high-speed, high-bandwidth interconnect solutions used in servers, storage, networking equipment, and data center infrastructure. Our products enable reliable, low-loss data transmission in some of the world's most advanced IT and Datacom platforms, helping power the technology behind leading Tier 1 OEMs. With global design, sales, and manufacturing teams, we are growing quickly and continuing to invest in our people and products. This role is a chance to make a real impact as part of a collaborative, fast-moving team within Amphenol's decentralized culture, where ideas are heard, initiative is encouraged, and teams are empowered to make decisions with clear accountability. Role Summary The Product Specialist supports the Senior Product Line Manager in product execution and cross-functional coordination for High-Speed OverPass products. This role works with Sales, Engineering, Operations, Manufacturing, and customers to support quotations, documentation, and program execution. This role focuses on quote support, technical documentation, project coordination, and new product introduction (NPI) support. Key Responsibilities Product & Commercial Support
- Support daily product activities, including quotations, drawings, and customer specification intake, with a customer-centric service mindset and timely response to customer requests
- Prepare and track quotations, pricing inputs, and related commercial documents
- Maintain pricing files, quote history, and approved pricing records
- Coordinate with Account Managers to keep pricing and commercial information current
- Support product updates for configurator and website content
- Assist with product presentations and other marketing materials
- Coordinate drawings, specifications, and technical documents with internal teams and customers
- Collect and organize customer requirements for alignment with Engineering and Manufacturing
- Maintain accurate product configuration information for current offerings
- Support document updates, configuration changes, and product change notifications (PCN)
- Support coordination across customer programs and internal teams for new product development
- Track timelines, milestones, deliverables, and follow-up actions
- Maintain action logs, status updates, and program records
- Coordinate sample requests, part number setup, and sample tracking
- Serve as a liaison among Sales, Engineering, Operations, Manufacturing, Quality, Supply Chain, and customers
- Support customer inquiries by coordinating technical and commercial information internally
- Work with Manufacturing, Quality, and Supply Chain to support issue resolution and product readiness
- Support new product introduction (NPI), sample builds, and schedule follow-up
- Assist with product collateral and trade show support as needed
- Prepare presentations, reports, and internal summaries
- Bachelor's degree in Engineering, Business, or related field
- 1-3 years of experience in product support, sales engineering, program coordination, or a related role; interconnect or HSIO experience preferred
- Strong organization and follow-up skills with the ability to manage multiple tasks
- Clear written and verbal communication skills
- Ability to work effectively across functions in a fast-paced environment
- Customer-centric service mindset with urgency in supporting fast turnaround of drawings and quotations
- Proficiency in Excel, PowerPoint, and document management tools; ERP or SAP experience is helpful
$18.75 per hour
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