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Housekeeping Supervisor/Lead Housekeeper

SpringHill Suites Idaho Falls

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Summary of Duties and Responsibilities/ Essential Functions
Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation .
 
Performs the duties of a Housekeeper/Room Attendant plus the following:
  • Supervises the day-to-day operations of an assigned group of Housekeepers or an assigned area of the facility; ensures that guestrooms are clean, restocked and straightened; regularly inspects guestrooms; trains associates in proper work procedures, safety, and customer service; may be assigned to track inventory, disburse linens or assisting in purchasing supplies; may supervise the hotel laundry operations; may assist in recruiting and selecting new associates; communicates performance expectations and provides associates with on-going feedback; coaches and counsels associates to achieve work and personal objectives; fosters 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations; listens to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.
  • Cleans guest rooms along with assigned staff as the hotel's needs require.

  Minimum Qualifications
  • At least 1 year of housekeeping experience
  • Able to collaborate effectively with subordinate staff and peers
  • Ability to communicate effectively in English
  • Ability to communicate effectively in Spanish (highly desirable)
  • Ability to work a variable work schedule
  • Ability to stand for extended periods of time
  • Ability to use proper lifting techniques; can lift up to 50 pounds regularly and up to 75 pounds occasionally.
  • Ability to use cleaning materials, supplies, and equipment (vacuums, buffers, laundry equipment, etc.)
 
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed.

Vacancy posted 16 days ago
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