Marketing Delivery Senior Associate

Job Description

Join a dynamic Campaign Management Team supporting Business Banking acquisition marketing initiatives. In this role, you’ll help deliver impactful campaigns across digital, email, awareness, offer-based, and branch promotional channels while partnering closely with marketing, creative, product, legal, and compliance teams.

As a Marketing Delivery Senior Associate in the Campaign Management Team, you will coordinate and execute marketing campaigns from concept through delivery, helping ensure programs are aligned to strategy, timelines, budgets, and customer experience goals. You will collaborate with internal partners and agencies to develop creative assets, support campaign measurement and reporting frameworks, and maintain strong executional controls. This role is ideal for a detail-oriented marketer who enjoys managing multiple initiatives, solving problems, and contributing to campaigns that drive business growth and customer engagement.

Job Responsibilities

• Collaborate with strategic partners to design and implement Business Banking acquisition marketing campaigns.
• Partner with internal creative teams and agencies to develop creative versions tailored to each program.
• Support campaign delivery across digital, email, awareness, offer-based, and branch promotional channels.
• Help ensure campaigns are executed in alignment with strategy, timelines, budget expectations, and business objectives.
• Maintain a strong control environment by reviewing final creative outputs and executional elements for quality and accuracy.
• Partner with marketing managers to identify opportunities, streamline processes, and support campaign strategy development.
• Contribute to measurement and reporting frameworks that help evaluate campaign performance.
• Optimize direct response marketing campaigns to improve results, create efficiencies, and reduce costs.
• Prioritize the end-to-end customer experience and help ensure flawless execution of campaign details.
• Coordinate with cross-functional partners, including product, marketing strategy, segment, branch, creative, legal, and compliance teams.
• Manage multiple initiatives simultaneously while adapting to evolving priorities and deadlines.

Required qualifications, capabilities, and skills

• 2+ years of experience in email, digital marketing, or related marketing campaign execution.
• Working knowledge of owned, earned, and paid marketing channels.
• Familiarity with paid display, email, website creative, or direct response campaign execution.
• Strong project management, multitasking, and prioritization skills in a fast-paced environment.
• Ability to think strategically while staying hands-on with campaign execution details.
• Strong attention to detail and commitment to quality, accuracy, and control standards.
• Ability to manage multiple initiatives under tight deadlines and shifting priorities.
• Strong relationship-building and negotiation skills with internal and external partners.
• Positive, team-oriented approach with a willingness to adapt to evolving business needs.
• Excellent written and verbal communication skills.

Preferred qualifications, capabilities, and skills

• Experience supporting acquisition marketing campaigns in financial services, Business Banking, or a regulated environment.
• Experience working with legal, compliance, creative, product, or marketing strategy partners.
• Familiarity with campaign measurement, reporting, and performance optimization.
• Experience supporting multi-channel campaigns from planning through execution.
• Comfort working with agencies or cross-functional teams to deliver campaign assets and approvals.

Additional information

• This role supports Business Banking acquisition marketing initiatives across multiple channels.
• The position requires strong collaboration with cross-functional partners and attention to campaign execution details.
• Candidates should be comfortable working in a fast-paced environment with evolving priorities.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.