LEAD PROJECT MANAGER

Job Description

Job Description

Position Title: Lead AV Project Manager
Team: A/V Integration
Manager: VP of Operations, Integration
Office Location: Wixom, MI

Who We Are

Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.

At Bluewater, you’ll find planners, makers, and innovators working side by side—blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration— and Fun!), we’re driven by a shared purpose: to make people smile.

Role Summary

The Lead A/V Integration Project Manager (PM) is responsible for overseeing large-scale complex A/V projects from planning through completion, managing schedules, budgets, and resources, and leading and guiding the project teams. This role combines advanced technical expertise, strategic leadership, and executive-level client management. The Lead PM not only drives profitability, mitigates risk, and ensures delivery excellence but also manages the PM team, shapes best practices, and partners with leadership to advance the Integration team’s capabilities.

Key Responsibilities

• Manage, mentor, and motivate the project team, assign tasks, and ensure effective collaboration towards common goals.
• Lead multi-phase projects with accountability for scope, schedule, budget, and quality.
• Serve as a trusted advisor to executive-level clients, building long-term relationships and influencing strategic decisions.
• Collaborate with sales, engineering, programming, procurement, and installation teams to ensure design intent and technical standards are consistently met in the field.
• Drive project financial performance: manage budgets, track margins, forecast revenue, and escalate risks such as cost overruns, claims, or back charges.
• Facilitate formal project kickoff meetings and executive-level progress reviews with cross-functional teams and clients.
• Ensure comprehensive project closeout, including as-built documentation, final deliverables, warranty handoffs, and lessons-learned reporting.
• Monitor and proactively improve client satisfaction, supporting Net Promoter Score (NPS) goals through responsiveness, issue resolution, and professionalism.
• Mentor and coach Project Managers and Associate PMs, providing guidance on project execution, client management, and professional development.
• Contribute to the development and enforcement of departmental best practices, tools, and processes.
• Proactively identify operational improvements and recommend enhancements to strengthen delivery efficiency and profitability.
• Resolve high-level project issues and client escalations with diplomacy, professionalism, and solutions-focused communication.
• Work in close partnership with the Sales Team to ensure seamless project handoffs, clear communication, and shared accountability for client satisfaction; foster positive collaboration to minimize friction and strengthen cross-team synergy.
• Participate in project post-mortems and deliver actionable recommendations for continuous improvement.
• Represent the Project Management function in leadership meetings and cross-departmental initiatives.
• Other duties as assigned.

Skills & Qualifications

• 8+ years of project management experience in A/V integration, construction, or related technology industries.
• 8 years of experience managing teams.
• Leadership qualities.
• Working knowledge in A/V systems, including signal flow, enterprise-level control systems (Crestron/AMX/Biamp/Extron), DSPs, large-scale video distribution, audio reinforcement, conferencing platforms, and networking fundamentals.
• Strong leadership, communication, and decision-making skills are critical for success in this role.
• Proven success managing large-scale, complex projects with budgets exceeding $1M.
• Demonstrated experience building and managing executive-level client relationships.
• Strong financial acumen: ability to forecast, manage budgets, and drive profitability.

• Proficiency with project management tools (Wrike Project Management) and Excel.

• Ability to manage AIA projects and associated project documentation (drawings, submittals, change orders, schedules).
• Understanding of construction methods and materials, including low-voltage systems and jobsite safety practices.
• Experience working with General Contractors on construction and integration projects.
• Skilled in documentation practices using M365 or similar platforms; disciplined in maintaining project records and compliance documentation.
• Experience mentoring and coaching other Project Managers; proven leadership in elevating team performance.
• Exceptional organizational, prioritization, and time management skills.
• Superior communication, presentation, and negotiation skills with executive stakeholders.
• Valid driver’s license and acceptable motor vehicle record; ability to travel regularly to client sites and project locations.
• AVIXA CTS, or equivalent, certification preferred.
• Q360 proficiency is highly desirable but not required.
• Adaptable, resourceful, and solutions-focused, with a proven ability to lead in high-pressure, high-visibility environments.
• Passion for technology, continuous learning, and delivering projects that exceed expectations.

Why Join Us

• Lead flagship A/V projects that define client experiences and drive company growth.
• Be part of an innovative, growth-focused culture that prioritizes continuous improvement and partnership between Operations and Sales.
• Direct opportunities to mentor others, shape best practices, and influence the future of Bluewater’s Project Management discipline.
• Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
• Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
• Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!
• Enjoy the flexibility of our hybrid work policy, with a balance of in-office collaboration and work-from-home days designed to support productivity, teamwork, and work-life balance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to sit or stand for extended periods.
• Occasional walking on level surfaces during the workday.
• Occasional reaching above shoulder height or below waist level for filing or storing materials.
• Position may occasionally require lifting up to 25 pounds (files, equipment, or computer materials).
• Proper lifting techniques required.

Additional Information

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.

Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.