Automotive Mobile Service Technician-Ford

Automotive Mobile Service Technician-Ford

Bergey's Inc. is a family-owned business that has been servicing customers' needs since 1924. Currently, our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits: We offer a generous benefit package including: Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance. Employee Assistant Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount

Summary

Perform mobile service repairs including but are not limited to filter replacement, engine diagnostics, recalls, minor services at the customer's location.

Essential Duties

• Communicate with dispatchers & customers clearly and providing excellent customer service.
• Respond timely to mobile service location.
• Troubleshooting and repairing all makes of vehicles on roadside and or worksite which include but is not limited to multi point inspections, filter replacement, recalls, and module reprogramming.
• When not out on mobile service, assist with designated in-shop repairs as directed by supervisor.
• Perform diagnostics, maintenance and recalls at customers facilities.
• Communicate all work performed via legible writing on tags, work orders and/or invoices.
• Perform all tasks in a safe and efficient manner.
• Use all provided safety equipment including seat belts, gloves, jack stands, wheel chocks, safety glasses, hi visibility clothing and cages.
• Maintain safe driving record. Operate mobile service vehicle.
• Perform daily maintenance to vehicle, tools and equipment.
• Maintain professional relationship with customers. Other tasks as assigned.

Certificates, Licenses, Registrations: Valid Driver's License Successful completion of background checks and drug testing