Family Support Facilitator

Job Summary

The Family Support Facilitator provides direct services to clients identified by the funding Source. This includes in-home and community with clients, resources and community partners, with the goal of providing support services to moderate and high-risk families, to reduce the likelihood of a future incidence of maltreatment and involvement with the child welfare system. The Family Support Facilitator will be trained in the use of Solutions Based Casework and Family Team Conferencing, in addition to other assessments. These methods will be the primary manner in which work with the family is performed. Principles of strength-based work, family engagement and risk management will be performed in the daily work. Documentation will be maintained routinely as part of the work with each family.

Job Duties:
• Learns the concepts and principles of Solution Based Casework and Family Team Conferencing, as well as assessments and is able to implement and monitor these assessments in working with the family and in overall case discussion with Supervisor and professionals.
• Attend and participate in meetings, both internally and externally to the agency, community providers, partners and families.
• Demonstrate the ability to utilize creative and flexible problem solving to meet the family needs.
• Reviews all intake information of clients referred.
• Ensure community services and treatments are delivered and customized to meet the individual needs of the family by building on protective capacities, resiliencies, strengths and learning problem solving skills to divert further involvement with child maltreatment.
• Works with the families to navigate transportation solutions to meet service's needs, including connection with available community transit options.
• Ensures a culturally competent service delivery system to each family and client.
• Observes and submits accurate documentation on the services provided and the functioning of individuals and families as required by specific job or department, including entering in the FSFN database, as required by contract and for Internal Quality practices.
• Staff all cases weekly or as required by program with supervisor.
• Builds alliances and partnerships with community providers.
• Adheres to all applicable policies and procedures of One Hope United.
• Complete trainings as required by One Hope United and the lead Community Based Care agency.

Qualifications

• Bachelor's degree required and two years of experience
• State of Florida Child Welfare Certification (CWCM) preferred, but not required
• Must have reliable transportation and willing to drive daily for work-related purposes.
• Ability to be culturally diverse required
• Bi-lingual in Spanish or Creole preferred

Other:

Reliable transportation, valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds. The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional area. Occasionally, travel is outside the local area and overnight.


We Invest in You!

• Tuition assistance up to $2500 per fiscal year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, 1 paid Mental Health Day, and up to 5 paid Sick days annually
• Medical, dental, vision, 403 (b) retirement, flexible spending accounts, health savings account, dependent care, commuter and transit
• Agency-paid Life&ADD insurance up to $50K based on salary and short-term disability
• Agency-paid long-term after 1 year of employment
• Voluntary Supplemental Life&ADD, Critical Illness, Accident and Hospital for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Voluntary Pet Insurance
• Employee Assistance Program with 6 free counseling sessions
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer: One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.

Pay Range: $23 per hour