Sales Operations Analyst

Job Description

The Sales Operations Analyst supports our sales operations across order processing, order fulfillment, and business systems.

This role generates and follows up on quotes, works with the Contracts team to review and store customer purchase orders (POs), and produces product sales and fulfillment reports while maintaining expected delivery dates and monitoring forecasts.

The analyst also manages inventory, shipments, and RMAs, maintains key dates for quotes, POs, shipments, and RMAs, and labels delivered products to match customer POs, applying QTI business rules and processes to the business where necessary. Using Oracle, Excel, and other MS Office tools, the analyst helps transition manual processes into the ERP system and helps update and maintain our Product Catalog.

Required Education & Years of Experience:

• Bachelor's degree and 3+ years of Sales Operations or related work experience; or
• Associate's degree and 5+ years of Sales Operations or related work experience; or
• High School Diploma or equivalent and 7+ years of Sales Operations or related work experience

Top 5 Skills:

1. Organization
2. Customer Relationship Management
3. Attention to detail
4. Willingness to do what it takes
5. MS Office and Oracle

Technologies:

• MS Office, specifically MS Excel and MS Word
• Copilot

Driving Requirements:

Occasional drive personal vehicle 10-15 minutes to main campus to pick up products from our Manufacturing Facility and then 10-15 minutes back to our building.