Medical Scheduler

Job Description

Job Description

We are looking for a Medical Scheduler to support daily scheduling operations for a healthcare team in Monmouth County New Jersey. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable balancing patient coordination with staffing support in a fast-moving environment. The role focuses on keeping schedules accurate, addressing changes quickly, and helping maintain smooth day-to-day operations through clear communication and dependable administrative support.

Responsibilities:

• Manage and update staff, patient, or client calendars to keep daily schedules accurate and current.

• Arrange coverage for time off, unexpected absences, and same-day call-outs while helping maintain appropriate staffing levels.

• Notify employees and leaders of schedule adjustments in a timely manner to support operational continuity.

• Track scheduling activity, attendance, and coverage details while maintaining organized records and routine reports.

• Address conflicts, gaps, and urgent scheduling issues by identifying practical solutions with minimal disruption.

• Provide support during onboarding setup by entering and maintaining information within scheduling platforms.

• Respond to scheduling-related questions from employees, patients, or other stakeholders with professionalism and clarity.

• Prepare summaries and reports on staffing patterns, attendance, and scheduling trends to support operational decisions.

• Assist with additional administrative or operational assignments as business needs evolve.

• High school diploma required; an Associate's or Bachelor's degree is preferred.
• At least 1 year of experience in scheduling, administration, customer service, healthcare support, or operations.
• Practical experience with patient scheduling, contacting patients, and delivering strong customer service.
• Familiarity with scheduling software or workforce management tools is preferred.
• Working knowledge of Microsoft Office applications, including Excel and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting.
• Clear communication skills, close attention to detail, and sound problem-solving ability.