Senior Operations Manager, Inventory and Fulfillment, Salt Lake City, UT

Senior Operations Manager, Inventory and FulfillmentThe Sr. Operations Manager is a multi-site operational leadership role responsible for inventory control, fulfillment execution, and process discipline across our Salt Lake City headquarters and national branch network. This role owns the material supply chain end to end, from open purchase order management and warehouse receiving through allocation and commitment of material to projects, fulfillment, cycle count integrity, and returns, and is accountable for the accuracy, availability, and velocity of material at every location.This leader sets the standard for how material moves through the business, defines the operating procedures each branch follows, and holds the network accountable to them. Because branch personnel report through their local General Managers, success depends on leading through influence: establishing credibility with GMs and Branch Operations Coordinators, aligning them to a single operating standard, and driving adherence through data, clear expectations, and relentless follow-through rather than reporting lines.Beyond daily execution, this role owns continuous improvement for the material supply chain, identifying bottlenecks, redesigning workflows, and driving the process and system changes that increase accuracy, shorten cycle times, and reduce cost to serve. You will partner closely with the Supply Chain Team, Project Management, Finance, and Branch Leadership to time material purchases against project-driven demand and to build a culture of measurement and accountability.Key ResponsibilitiesInventory Management & Branch CoordinationWarehouse Receiving, Committing & FulfillmentFulfillment Execution & Service LevelsOpen Purchase Order Tracking & Follow-UpInventory Cycle CountsSupply Chain Partnership & Purchase TimingRMA & Returns Process OwnershipProcess Adherence & Governance Across LocationsProcess Improvement, Analytics & Team DevelopmentQualificationsBachelor's degree in Business, Operations, Supply Chain, Finance, or related field or equivalent experience5–8+ years of progressive operations management experience, with direct responsibility for inventory control, fulfillment, warehouse operations, or materials management.Experience in a project-based operations environment is essential, allocating and committing material to individual jobs, staging to install schedules, and managing the inventory impact of scope and schedule changes.Demonstrated ownership of inventory and fulfillment performance in a multi-location or multi-warehouse environment, including standing up standards at sites you did not directly manage.Proven ability to lead through influence in a matrixed organization, driving process adherence with teams that report to other leaders.Demonstrated track record in process improvement and standardization, with measurable results in accuracy, cycle time, or cost.Experience defining KPIs and building operational reporting or dashboards that drive decisions.Proven track record running cycle counts and physical inventories, including variance analysis and adjustment controls.Working proficiency with an ERP or inventory management system and strong Excel skills (pivot tables, lookups, reporting). NetSuite experience preferred.Strong analytical skills, with the ability to turn transactional data into clear operational decisions.Excellent written and verbal communication skills and the credibility to hold vendors and internal partners to commitments.Highly organized, detail-oriented, and able to manage competing priorities without losing follow-through.Able to work on-site in Salt Lake City and travel occasionally to branch locations.BenefitsHighly competitive compensationMedical, dental, and vision insuranceCompany–paid life and short–term disability insurancePaid holidaysGenerous paid time offMatching 401(k) planEmployee referral bonus