Guest Experience Specialist (all genders)
Full-time, Part-time
LIGANOVA GROUP GmbH
JOIN US
Drive the future of brand experience in Los Angeles: We are looking for a Guest Experience Specialist (all genders) to engage our community and bring automotive innovation to life. Use your passion to create moments that inspire – we look forward to meeting you!
PLEASE NOTE: This is a fully on-site role in LA under a US contract (no remote work). Benefits, PTO, and compensation will be discussed during the process. Valid US work authorization is required (no visa sponsorship).WHAT YOU DO
- Customer Experience: Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
- Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
- Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards.
- Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.
WHO YOU ARE
- Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
- Deep passion for the automotive industry and premium brand experiences
- Excellent communication skills with a strong focus on service and customer orientation
- Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
- Full fluency in English; additional languages are a plus
WHAT TO EXPECT
- PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
- GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
- TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.
Is it a Match?
Contact me:
Lhea
Team Leader People
About us
LIGANOVA is a leading company for seamless brand & retail experiences.
We are driven by the interaction of people, brands and products in physical and digital connected spaces. We always think next, embrace sustainability, love innovation & live the Zeitgeist.For three decades we have worked with the most influential global companies & brands on the cutting edge.
Vacancy posted more than 2 months ago
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