FOOD UNIT LEAD (FULL TIME)

Position: FOOD UNIT LEAD (Full-Time) Location: Baylor University, 1120 South 5th, Waco, TX 76706 Schedule: Open availability; shifts may vary. Details provided in interview. Requirements: Experience as Starbucks Lead and customer service experience preferred. Pay: $22.00 - $26.00 per hour. Benefits: Free employee meal, paid parking, competitive pay, all major holidays off. Application Deadline Applications are accepted on an ongoing basis until all openings are filled. Job Summary Coordinates the activities of other food-service employees and creates an enjoyable dining experience for customers, staff, and visitors. Essential Duties and Responsibilities Provide quality customer service with one‑on‑one attention to detail. Oversee and participate in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control. Help plan menus. Ensure timely, efficient meal service; supervise serving of meals. Respond to customer complaints in person at the time of the complaint and via email for electronic complaints. Train employees; assign and coordinate work of employees to promote efficiency and excellence in food and service. Determine work procedures, prepare work schedules and expedite workflow. Use proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping. Handle cash properly as established by the Food Accounting Manual (deposits, petty cash, change funds). Order food and supplies from approved sources or purveyors. Direct and participate in overall sanitation and safety of the facility and employees in accordance with company standards and government regulations. Develop sanitation schedule and ensure food‑service employees adhere to it for cleaning of kitchen and dining area and washing of kitchen utensils and equipment. Issue written and oral instructions. Help select and orient employees; oversee staff training in areas of responsibility. Perform other duties as assigned. Benefits We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Full‑time and part‑time associates are eligible for the following benefits: Opportunities for Training and Development Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full‑time positions also offer the following additional benefits: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities; the Company reserves the right to modify or change essential functions based on business necessity. Certain positions may require Florida Level 2 background screening. Details can be found at Chartwells Higher Ed maintains a drug‑free workplace. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks). These periods may be unpaid and deemed a temporary layoff. Depending on business needs, you may be required to work year‑round, potentially at a different location during break periods. #J-18808-Ljbffr Chartwells Higher Education Dining Services