Manager, Biomedical Services

Job Description

Job Description

Position Title:  Manager, Biomedical Services- Framingham, MA  

Salary: $85,000- $95,000/yr

Other Forms of Compensation:

Join Intelas, a Compass Healthcare company.

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. 

Explore more at intelashealth.com.

Job Summary

JOB DUTIES AND RESPONSIBILITIES: 
Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment 
Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures 
Implement KPI improvement strategies 
Complete all required trainings 
Analyze, repair, and test electronic and electromechanical equipment 
Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. 
Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors 
Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns 
Display effective client service in accordance with client satisfaction survey protocol 
Provide input on client capital replacement strategies for medical equipment and the maintenance requirements 
Lead team huddles and meetings 
Flexibility to work augmented shifts based on unit needs and client contractual requirements 
Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use 
Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems 
Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment 
Provide recognition for employee when programs are implemented with success 
Manage disciplinary issues and other employee relations concerns with guidance from Human Resources 
Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis. 
Establish and administer on-call schedule; assume on-call responsibilities as necessary 
Prepare, present, and explain the equipment database (CMMS) reports 
Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures 
Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems. 
Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures 
Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements 
Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts 
Maintain accurate records of repairs, calibration, and tests 
Perform other duties as assigned that are intrinsic to the successful operation of the business 
QUALIFICATIONS: 
Education: 
• Associate’s Degree in biomedical equipment technology or electronic equipment or equivalent 
• CABT, A+, etc, Certifications preferred 
• Military training preferred 
Experience: 
• Minimum of five years servicing a broad representation of clinical/patient care equipment in a hospital environment 
• In-depth knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment 

Apply to Intelas today!

Intelas is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Intelas are offered many fantastic benefits.  

•    Medical
•    Dental
•    Vision
•    Life Insurance/ AD
•    Disability Insurance
•    Retirement Plan
•    Flexible Time Off
•    Holiday Time Off (varies by site/state)
•    Associate Shopping Program
•    Health and Wellness Programs
•    Discount Marketplace
•    Identity Theft Protection
•    Pet Insurance
•    Commuter Benefits
•    Employee Assistance Program
•    Flexible Spending Accounts (FSAs)
•    Paid Parental Leave
•    Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.

Req ID: 1544728
Intelas
ASHLEY VAVROCK
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