Certified Medical Assistant (CMA) - Outpatient Behavioral Health Clinic

Overview

The Certified Medical Assistant (CMA) plays a key role in supporting patients and providers within our outpatient Behavioral Health Clinic. This position assists with clinical and administrative tasks that help ensure safe, efficient, and compassionate care. Working closely with a multidisciplinary team, the CMA helps create a supportive environment for patients while contributing to smooth clinic flow and high-quality behavioral health services.

Pay & Benefits:

• Compensation: $21.07 to $30.34 hourly wage based on experience and education
• Retention Bonus : $10,000 Retention Bonus
• Additional Pay: Shift Differential, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
• Schedule:
  • Full-time, 40 hours per week, 10-hour shifts, Tues - Friday

Medical Assistant professional. This position is responsible for assisting clinicians and nursing staff in providing medical care as well as implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient experience.

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Assists providers with exams and minor in-office procedures, including taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature ear irrigation, and performing EKG's. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
• Coordinates and manages patient care including pre-certifications, authorizations, prescriptions, and scheduling of patients. Responsible for communicating test results to patient. Acts as a resource to clinician to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
• Provides clerical support with patient/client notifications and documentation, which may include completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
• Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts.
• This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications

High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations. Medical Assistant Certification or Medical Assistant Registration is required. Current BLS certification. All direct patient care personnel are required to demonstrate competent performance of cardiopulmonary resuscitation (BLS) techniques for adults, children and infants according to the standards of a nationally recognized, standardized, credentialed healthcare provider course every other year.

Requires skills and abilities typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

PREFERRED QUALIFICATIONS

Recent healthcare experience preferred.

Additional related education and/or experience preferred.

Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.