Retail Team Lead (FT)

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Job Mission As part of the New Balance Retail Leadership Team, full‑time Retail Team Leads assist with duties such as opening and closing the store, driving results, handling operational duties, and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies. Major Responsibilities Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates. Be results driven in achieving our store key performance indicators through training and development of our associates. May assist the store manager in creating the schedule and taking the lead in floor moves. Deliver a great guest experience utilizing our GUEST service model. Be operationally sound, including opening/closing the store, inventory control, and operational procedures. Be involved in recruiting, interviewing, and hiring top talent. Follow safety and reporting regulations, including proper lifting procedures. Requirements for Success Must be 18 years of age or older. 2 years’ retail supervisory experience preferred. High school diploma or equivalent educational experience. Demonstrated leadership ability. Strong customer service and verbal communication skills. Willingness to work a flexible schedule, which may include weekends and holidays. Physical ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. with assistance if necessary; stand for extended periods; climb ladders and stairs frequently. Location and Pay: Littleton, CO – Retail Only. Pay Range: $18.50 - $23.10 - $27.75 per hour (actual base pay depends on experience, role, equity, and geographic location). Benefits New Balance offers a comprehensive benefits package including three options for medical insurance, dental, vision, life insurance, and 401K. We also provide nontraditional perks such as online learning and development courses, tuition reimbursement, $100 monthly student loan support, and various mentorship programs. In addition, associates receive a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, or status as an Armed Forces or veteran. #J-18808-Ljbffr