Site Director - ABA Services

MeBe Family

MeBe Family is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including ABA, OT and Speech.

At MeBe Family, you'll be offered more than a job. You'll receive training and support to develop your career and grow as an individual. You'll work with extraordinary team members who share a common goal, to help children with autism be their best selves. Your days will be filled with meaning and purpose.

MeBe is seeking a Site Director to lead both the clinical and day-to-day operations of our Learning Center, creating a high-quality, supportive environment where teams and families can thrive. This role oversees interdisciplinary services including ABA, Speech, and Occupational Therapy, ensuring strong clinical outcomes, operational excellence, and a positive team culture. The Site Director partners closely with clinical leaders, operational teams, and families to drive performance, maintain compliance, and support meaningful progress for the children we serve. This position is ideal for an experienced leader who blends clinical expertise with operational ownership and is energized by building strong teams and delivering exceptional care.

About You:

• You take pride in your work, pay attention to the small details and have a reputation for doing high quality work.
• You value transparency and operate with candor and compassion. You inspire others to be their best selves.
• You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you.
• You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo.

About What You'll Work On:

Leadership & Clinical Oversight

• Provide day-to-day leadership and oversight of clinical and administrative staff and overall center operations.
• Ensure treatment fidelity and client progress through regular quality assurance checks, clinical observations, and collaboration with BCBAs on complex cases.
• Conduct Functional Behavior Assessments (FBAs) as needed.
• Offer ongoing clinical mentorship through monthly individual and group meetings with ABA Supervisors.
• Facilitate interdisciplinary collaboration by leading weekly team meetings with BCBAs, SLPs, and OTs.
• Partner with Directors of Speech and OT to ensure onsite support and integration of services

Operations & Compliance

• Drive regional performance by executing strategic operational plans aligned with organizational goals
• Monitor and maintain billable productivity, ensuring achievement of weekly, monthly, and quarterly revenue targets
• Oversee scheduling, staffing, and resource allocation to optimize efficiency and service delivery
• Ensure adherence to internal policies and external regulations, including HIPAA, BACB standards, and payer requirements
• Manage site-level budgets and contribute to financial planning and forecasting initiatives

Client Services

• Maintain an individual billable hour target aligned with site size and operational needs
• Act as the primary liaison for families, addressing concerns, resolving grievances promptly, and ensuring overall client satisfaction
• Oversee the client pipeline and onboarding process in collaboration with intake and administrative teams to maximize client conversion and retention
• Collaborate with the clinical team to uphold exceptional standards of care and support positive client outcomes

Team Development & Culture

• Lead recruitment, onboarding, and retention efforts for high-performing clinical and administrative staff, including BCBAs, RBTs, SLPs, OTs, and support personnel, to drive team productivity and excellence
• Cultivate a positive, inclusive, and mission-aligned workplace culture that aligns with MeBe's values.
• Conduct regular performance evaluations and provide ongoing coaching and feedback to support professional growth
• Collaborate with People Operations to address employee relations matters and manage sensitive issues with professionalism and integrity

Business Development & Community Engagement

• Drive site growth by identifying and pursuing opportunities for client acquisition through community outreach and strategic partnerships
• Serve as a company ambassador at local events, conferences, and with key referral sources to enhance visibility and build strong community relationships

Metrics for Success

• Meet or exceed monthly revenue goals
• Meet or exceed site-level profitability goals
• BCBA and RBT productivity rate
• Case Supervision rate
• Employee satisfaction scores
• Scheduled hours utilization
• Authorization utilization
• Staff turnover rate
• Client satisfaction scores
• Client retention
• Parent training hours
• Quality Assurance scores
• Client progress on assessment

Qualifications

• Master's degree in ABA, Speech Pathology, Occupational Therapy, Psychology, Education, or related field.
• Minimum 3–5 years of supervisory experience in ABA or a related healthcare setting.
• Strong knowledge of ABA principles and clinical best practices.
• Experience managing teams, operations.
• Familiarity with electronic health records (EHR), scheduling software, and billing systems (CR experience preferred)
• Excellent organizational, communication, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced environment.

Benefits Include:

• Industry benchmarked, competitive pay
• Salary $99,000- $118,000 per year, depending on experience
• Eligible for MeBe's Flexible Time Off
• Medical, Vision, Dental
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
• Invest in your mental health with access to free mental health sessions
• Protect your pet with discounted pet insurance
• Secure your future with our 401k program
• Monthly CEU Trainings and CEU reimbursement
• Tuition discounts available to all employees through our University Partnerships
• Expansive treatment spaces
• Options for positions in variety of settings: clinic; in-home; schools; telehealth
• Scheduling department handles reschedules, cancellations and permanent changes to schedules
• Computer and work tools provided
• Company sponsored, fun events for everyone

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.