Assistant Bakery Manager

Assistant Bakery Manager

The Assistant Bakery Manager supports the Bakery Manager in overseeing daily department operations, ensuring high-quality products, strong sales performance, and exceptional customer service. This role assists in managing associates, maintaining production standards, and driving execution of merchandising and food safety practices.

Department Operations

• Assist in overseeing daily bakery production, including breads, pastries, cakes, and specialty items
• Ensure product quality, freshness, and proper rotation at all times
• Maintain full, attractive displays aligned with merchandising standards
• Support execution of promotions, seasonal items, and special orders

Production & Inventory

• Assist with ordering supplies and ingredients to meet sales demand
• Monitor inventory levels and minimize shrink through proper handling and planning
• Support production scheduling to ensure consistent product availability
• Maintain organized backroom and storage areas

Customer Service

• Provide outstanding service and assist customers with product selection and special orders
• Resolve customer concerns quickly and professionally
• Promote custom cakes, specialty items, and bakery programs

Team Leadership

• Help train, coach, and develop bakery associates
• Delegate tasks and ensure completion of daily workload
• Support scheduling and labor management efforts
• Foster a positive, team-oriented department culture

Food Safety & Compliance

• Ensure strict adherence to food safety, sanitation, and health regulations
• Maintain proper labeling, dating, and storage procedures
• Ensure cleanliness of all prep areas, equipment, and sales floor

Qualifications

• Previous bakery, food service, or retail experience preferred
• Leadership or supervisory experience is a plus
• Strong organizational and multitasking skills
• Effective communication and customer service abilities
• Knowledge of food safety practices preferred

Physical Requirements

• Ability to lift and carry up to 50 lbs
• Frequent standing, walking, bending, and reaching
• Ability to work around ovens, mixers, and other bakery equipment

Work Environment

• Fast-paced retail bakery setting
• Exposure to temperature changes (ovens, coolers)
• Flexible schedule including early mornings, evenings, weekends, and holidays

Success Measures

• Product quality and freshness standards
• Sales growth and effective execution of promotions
• Shrink control and inventory accuracy
• Customer satisfaction and special order fulfillment
• Team productivity and engagement