General Manager

Job description:

Job Title: General Manager - Popeyes Louisiana Chicken

Location: 1502 6th Twentynine Palms CA 92277

Company: Popeyes Louisiana Chicken

Job Type: Full-time

About Us:

Popeyes Louisiana Chicken is a globally recognized fast-food restaurant chain known for its delicious fried chicken and signature Louisiana-inspired flavors. We are committed to providing our customers with a unique dining experience that keeps them coming back for more. As we continue to grow and expand we are looking for a dedicated and experienced General Manager to join our team and help us maintain our reputation for exceptional food and service.

Job Description:

As the General Manager at Popeyes Louisiana Chicken you will play a crucial role in the daily operations of our restaurant. You will be responsible for overseeing all aspects of the restaurants performance including staff management customer satisfaction financial performance and adherence to company policies and standards.

Key Responsibilities:

Leadership and Team Management: Recruit train and develop a high-performing team of employees.
Provide ongoing coaching and support to ensure team members excel in their roles.
Create a positive and motivating work environment that fosters teamwork and employee engagement.

Customer Service: Ensure exceptional customer service by setting and maintaining high standards.
Address customer inquiries concerns and feedback promptly and professionally.
Implement strategies to enhance the overall customer experience.

Operational Excellence: Oversee daily restaurant operations including food preparation cleanliness and maintenance.
Monitor inventory levels and order supplies as needed to meet demand.
Implement and enforce health and safety regulations to ensure a safe dining environment for both customers and employees.

Financial Management: Manage the restaurants budget and financial performance to meet or exceed targets.
Analyze financial reports and implement cost-control measures as necessary.
Ensure accurate cash handling and daily financial reconciliations.

Quality Control: Ensure the consistent quality of food products and adherence to Popeyes recipes and standards.
Conduct regular food safety inspections and maintain compliance with health codes.
Address and resolve any quality or operational issues promptly.

Marketing and Sales: Collaborate with the marketing team to implement local marketing initiatives and promotions.
Maximize sales through effective marketing and upselling strategies.
Monitor and analyze sales trends to identify opportunities for growth.

Compliance and Reporting: Ensure compliance with company policies procedures and legal requirements.
Prepare and submit accurate reports on restaurant performance to the regional or corporate office as required.

Qualifications:

• Proven experience as a General Manager in the fast-food or restaurant industry.
• Strong leadership and team-building skills.
• Exceptional customer service orientation.
• Financial acumen and budget management experience.
• Knowledge of food safety regulations and best practices.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent (Bachelors degree in business or related field preferred).

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and dental benefits.
• Paid vacation and holidays.
• Opportunities for career advancement within a growing company.
• Employee discounts on food items.

If you are a dynamic and results-driven individual with a passion for leading teams and delivering outstanding customer experiences we encourage you to apply for the position of General Manager at Popeyes Louisiana Chicken. Join us in bringing the bold flavors of Louisiana to our valued customers!

How to Apply:

Interested candidates should submit their resume and cover letter to Please include General Manager Application - Your Name in the subject line of your email.

Popeyes Louisiana Chicken is an equal opportunity employer and welcomes candidates of all backgrounds to apply. We thank all applicants for their interest but only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Ability to commute/relocate:

• 1502 6th Twentynine Palms CA 92277: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Required Experience:

Director