Geek Squad Agent (Retail Store)

What you’ll do Provide positive, timely service to customers during the check‑in and checkout process Understand technology issues by asking questions, listening, taking detailed notes, and providing accurate time estimates for next steps Help customers set up new devices and advise whether to repair or replace old devices Monitor service queues and give accurate status updates to customers Maintain knowledge and skill sets through certified training courses Clearly communicate and partner with fellow agents Qualifications 3 months of experience working in retail or customer service Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Passion for technology and desire to solve problems Adaptable and eager to learn new skills in a fast‑paced industry What’s in it for you Competitive pay Financial savings and retirement resources Support for your physical and mental well‑being About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Best Buy is an equal opportunity employer. Location: Bastrop, Texas (Location Number: 001516) Pay Range: $15 - $17.88 /hr #J-18808-Ljbffr