Patient Services Associate | Full-Time

Job Description

Job Description

Are you a reliable, detail-oriented professional with a passion for helping others? Do you want to work in a supportive environment where your contributions directly impact patient care?We're hiring a Patient Services Associate to join our front-line team and we offer competitive pay and outstanding benefits.

Why Join Us?

At CMU Medical Education Partners, we recognize that our employees are our greatest asset.

That's why we offer

• Health, dental, vision insurance available on day one
• Generous paid time off and holidays
• Retirement Options
• Supportive, team-based work environment

What You'll Do

As a Patient Services Associate, you'll serve as the first point of contact for patients and visitors, providing top-tier administrative and operational support.

• Greeting and directing patients with professionalism and warmth
• Scheduling appointments and making reminder calls
• Accurately registering and updating patient information in the EMR system
• Assisting with phone inquiries and triaging calls
• Managing medical records, scanning documents, and ensuring confidentiality
• Supporting compliance with HIPAA and organizational privacy standards

What You'll Bring

Required

• High school diploma or equivalent
• Familiarity with medical terminology
• Excellent attention to detail and organizational skills
• Strong communication skills and multicultural sensitivity
• Proficiency with computers and ability to learn scheduling systems

Preferred

• Prior experience in a medical office or healthcare setting
• Experience in a multi-specialty clinic environment

Ready to Make a Difference?

Join a team that values compassion, collaboration, and accountability. Whether you're experienced or looking to grow in the healthcare field, this is your opportunity to contribute to meaningful patient care in a fast-paced clinical setting.

CMU is an AA/EO institution, providing equal opportunity to all individuals, including minorities, females, veterans, and persons with disabilities.