Principal UX Designer I

Job Summary: A Principal UX Designer I takes on difficult and complex creative problems and solves them. She/he leads the design strategy and creative toolkit for multiple businesses or product lines. She/he is an expert user of a number of design tools. She/he mentors and trains the design community. Customer (or User) Focus Deeply understands customer use cases and knows how to drive added clarity when needed. Deeply understands competitor product set and strategy and how it influences customer decisions. Partners with data scientist to better understand customer needs. Creative Problem Solving Targets the 'wicked problems' of the organisation. Identifies if we are addressing the right problem with a thorough analysis of the brief. Applies a highly skilled level of critical and design thinking. Independently identifies innovative creative solutions. Iterates and tests solution to check it solves the problem. Shares and promotes learnings that drive forward the creative direction of the organisation. Product Design Leads and drives the UCD vision for the most complex problems. Looks beyond the current release cycle and explores future scenarios. Works with UX Researcher to understand the user needs, making proactive use of insights to set design principles. Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company. Defines user experience for the portfolio and execute strategic user research. Helps to define the product strategy. Communicates and evangelizes the importance of real customer engagement within product development. Data Driven Analysis & Testing Extracts most relevant data to offer a unique UX research strategy. Mentors other UX researchers in data driven analysis and testing. Identifies gaps where data is needed and introduces new analytical tools. Regularly oversees the testing of design work. Present findings of data driven analysis and testing to guide the organisation. Technical Skills Expert knowledge of the tech stack of the organization. Power user of design and prototyping software (Axure, Sketch, Invsion). Is a key point of contact for product and tech teams. Offers masterclasses to train other designers. Produces pixel perfect designs across all platforms. Trials and introduces new tools to the organization. Personal Capability Practices Self-Development Models self-development and supports others to take development actions Creates an atmosphere of continual improvement, in which self and others are encouraged to exceed the expected results Seeks out high-level sponsors and mentors Seeks out future career moves and job assignments Solves Problems and Analyzes Issues Identifies and highlights new trends, potential problems and opportunities early Effectively coaches others on how to analyze information to solve problems Encourages and coaches others to seek alternative ways to solve complex problems Innovates Actively contributes to team culture of innovation Focuses innovative effort on highest impact issues and areas Encourages and supports others to share new ideas Is willing to take calculated risks Learns quickly from success and failure and effectively applies learning Communicates Powerfully and Prolifically Delivers presentations clearly and with high impact Develops a trusted 2-way communication interface between the team and stakeholders Provides a definite sense of direction and purpose Provides people with a clear understanding of how their work fits within a wider organisation Collaboration and Teamwork Promotes a high level of cooperation between all members of the work group Keeps team informed of all relevant information affecting the organisation, team members and their work Achieves objectives requiring a high level of cooperation from people in other parts of the organisation Takes the lead in resolving conflict within a work group Looks for ways for team to work with other teams and divisions Builds Relationships Balances 'getting results' with a concern for others' needs Is in touch with issues and concerns of individuals within the work group Initiates contact with other teams or divisions to build relationships that enhance the business results Is trusted by members of work group and across the organisation Adds value to the relationship Manages conflict within work groups Experience (US Only) and Education Suggested Minimum Years of Experience: 10-15 years Critical Experiences (Required for entry into this role): N/A Education to Qualify: U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact View phone number on click.appcast.io. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. 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