IT Systems Administrator

IT Systems Administrator (User Support & Network Operations)

A Republican organization located on Capitol Hill is seeking a skilled IT Systems Administrator to support and maintain our fast-paced office technology environment. This role combines hands-on user support with systems and network administration.

Key Responsibilities

• Provide day-to-day technical support for staff across hardware, software, and network issues
• Administer and support Microsoft 365 (Teams, SharePoint, Exchange Online, OneDrive)
• Manage user accounts, permissions, and policies via Entra ID (Azure AD)
• Support and maintain Windows 11, macOS, and iOS devices
• Configure and manage endpoint devices using modern device management tools (Intune, JAMF, PDQ Deploy/Inventory)
• Administer VoIP and unified communications systems (Cisco preferred)
• Monitor system performance, troubleshoot issues, and maintain network reliability
• Implement and support security best practices, including MFA and endpoint protection
• Coordinate with external vendors and service providers

Qualifications

• Experience in IT support, systems administration, or similar role
• Strong experience with Microsoft 365 and Exchange Online
• Proficiency supporting Windows and macOS environments
• Experience with mobile device management (iOS/Android)
• Familiarity with Cisco VoIP systems (CUCM preferred)
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs)
• Experience with endpoint management tools (Intune, Jamf, or similar) preferred
• Exposure to security tools and best practices is a plus

Why Join Us?

• Work in a fast-paced Capitol Hill environment supporting a high-impact mission

• Gain hands-on experience across a modern, multi-platform IT stack

• Collaborate with a knowledgeable and responsive team

How to Apply

Please submit your resume and a cover letter, including salary requirements, to View email address on click.appcast.io with the subject line: "Systems Admin".