Customer Service Representative - State Farm Agent Team Member

Responsive RecruiterBenefits: License Reimbursement, Simple IRA, Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & developmentRole DescriptionAs a Customer Service Representative - State Farm Agent Team Member with Wayne Wallace - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.ResponsibilitiesAnswer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QualificationsCommunication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.Compensation: $38,000.00 - $50,000.00 per yearAre You Driven & Ambitious?We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Wayne Wallace - State Farm Agent may be the right fit for you!About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in Goldsboro NC.Our office is open Monday-Friday 9:00 a.m to 5:00 p.m.Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, National Quality Award, and Bronze TabletAdditional languages spoken: SpanishIf You Want a Career, Not a Job, Then We Encourage You to ApplyState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.