Senior DevOps Engineer

Job Description

Job Title: Senior DevOps Engineer

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Contract Length: 6 Months (with potential for extension)

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Location: Hybrid Remote | Onsite Tuesdays and Thursdays in Louisville, KY 40213

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Overview:

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We are seeking a Senior DevOps Engineer to lead the reliability, architecture, automation, and operational excellence of a large-scale restaurant technology platform. This role is responsible for designing, implementing, and continuously improving infrastructure that spans cloud environments, Kubernetes platforms, edge computing systems, networking, mobile device management, CI/CD pipelines, and automation tooling.

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This is a senior-level, hands-on engineering position requiring a strong generalist mindset. The ideal candidate is equally comfortable architecting cloud solutions, troubleshooting distributed edge systems, improving observability, automating operational processes, and driving reliability initiatives across the technology stack.

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Responsibilities:

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• Reliability & Observability
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• Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets
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• Build and maintain monitoring, alerting, and observability solutions
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• Lead incident response, root cause analysis, and post-incident reviews
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• Establish reliability metrics and report on system health and performance
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• Proactively identify and mitigate reliability risks
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• Improve Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR)
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Cloud Architecture & Infrastructure:

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• Design and implement scalable, secure, and highly available cloud architectures
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• Manage AWS infrastructure, including:
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• VPC
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• EC2
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• ECS
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• EKS
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• Fargate
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• Lambda
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• IAM
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• RDS
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• S3
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• Support Microsoft Azure environments
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• Architect and manage Kubernetes deployments, including edge-based environments
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• Design containerized and serverless solutions
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• Develop and maintain Infrastructure as Code (IaC) using Terraform
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• Provide architecture leadership across cloud, edge, networking, and device infrastructure
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• DevOps & Automation
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• Build and optimize CI/CD pipelines using GitLab CI/CD
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• Develop automation tools and operational workflows
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• Create scripts and integrations using Python, Bash, Go, or similar languages
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• Build internal tooling to reduce manual effort and improve operational efficiency
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• Utilize AI-assisted development tools to accelerate troubleshooting, scripting, and documentation
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• Promote an automation-first engineering culture
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• Restaurant & Edge Technology
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• Support Kubernetes-based edge platforms deployed across restaurant locations
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• Manage and troubleshoot restaurant technology systems and deployments
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• Support mobile application deployment and endpoint technologies
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• Manage and optimize Mobile Device Management (MDM) platforms
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• Configure and troubleshoot enterprise networking environments including switches and VLANs
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• Participate in on-call support and operational incident response
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• Security & Governance
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• Establish cloud governance standards and architectural best practices
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• Implement security controls including:
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• Identity and Access Management (IAM)
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• Encryption
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• Network segmentation
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• Secrets management
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• Support DevSecOps initiatives and automated security controls
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• Conduct security architecture reviews and risk assessments
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• Identify vulnerabilities, misconfigurations, and compliance gaps
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• Leadership & Collaboration
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• Partner with engineering, DevOps, security, and operations teams
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• Provide technical leadership and mentorship
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• Develop runbooks, architecture documentation, and operational procedures
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• Evaluate emerging technologies and recommend improvements
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• Drive continuous improvement across reliability, performance, security, and scalability initiatives
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Required Qualifications:

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• 6+ years of experience in IT infrastructure
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• 3+ years of experience in:
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• Site Reliability Engineering (SRE)
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• Cloud Architecture
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• Platform Engineering
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• Cloud Infrastructure Engineering
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• Strong hands-on AWS experience including:
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• VPC
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• EC2
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• ECS
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• EKS
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• Fargate
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• Lambda
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• IAM
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• RDS
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• S3
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• Working experience with Microsoft Azure
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• Strong Kubernetes and container orchestration expertise
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• Experience supporting edge computing or distributed environments
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• Experience building and managing GitLab CI/CD pipelines
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• Strong Terraform experience
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• Enterprise networking experience including:
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• Switch configuration
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• VLAN configuration
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• Network troubleshooting
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• Experience with Mobile Device Management (MDM) platforms
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• Scripting and automation experience using:
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• Python
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• Bash
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• Go
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Similar languages:

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• Experience developing internal tools, APIs, and integrations
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• Experience defining and operating against SLOs, SLIs, and error budgets
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• Strong Linux administration and troubleshooting experience
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• Excellent communication, collaboration, and problem-solving skills
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• Preferred Qualifications
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• AWS and/or Azure certifications
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• Experience designing serverless architectures using:
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• AWS Lambda
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• Fargate
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• API Gateway
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• EventBridge
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• Experience with DevSecOps tools including:
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• SAST
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• DAST
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• Container scanning
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• Infrastructure-as-Code scanning
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• Knowledge of security frameworks such as:
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• CIS
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• NIST
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• ISO 27001
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• SOC 2
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• Experience with monitoring and observability tools such as:
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• CloudWatch
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• Prometheus
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• Grafana
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• SIEM platforms
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• Background supporting restaurant, retail, hospitality, or distributed edge environments
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• Experience using AI-assisted development tools
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• Key Competencies
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• Reliability Engineering
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• Cloud Architecture
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• AWS & Azure
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• Kubernetes
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• Terraform
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• GitLab CI/CD
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• DevOps & DevSecOps
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• Infrastructure Automation
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• Enterprise Networking
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• Edge Computing
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• Mobile Device Management
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• Observability & Monitoring
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• Incident Management
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• Root Cause Analysis
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• Security & Governance
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