Discharge Veterinary Assistant / Veterinary Technician - Carolina Veterinary Specialists - Matthews

Job Description

Job Description

PetVet Care Centers' Carolina Veterinary Specialists - Matthews is currently seeking a Discharge Nurse to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

We are seeking a compassionate, detail-oriented Discharge Veterinary Technician/Assistant to join our specialty team. The ideal candidate will be the primary point of contact for clients as their pets transition from hospital care to home, ensuring clear communication, thorough education, and continuity of care. This role requires strong knowledge of veterinary nursing or technical assistance, excellent interpersonal skills, and the ability to thrive in a fast-paced, specialty hospital setting.

At Carolina Veterinary Specialists - Matthews in Matthews, North Carolina, we are a leading specialty veterinary hospital providing advanced care in neurology, surgery, medical oncology, emergency, cardiology, internal medicine, and radiation oncology. Our mission is to deliver exceptional patient care while supporting pet families through every step of their pet's treatment journey. We foster a collaborative, compassionate, and learning focused environment where every team member contributes to positive outcomes for our patients.

Why Join Us

• Work with a team of highly skilled specialists in a collaborative environment.
• Exposure to a variety of specialty cases and cutting-edge veterinary medicine.
• Continuing education and professional growth opportunities.
• Competitive compensation and benefits package.
• Make a meaningful difference in the lives of pets and their families every day.

Schedule & Hours

• This is a second-shift position , with typical hours being Monday through Friday from 1:00 p.m.– 9:30 p.m .
• Discharges are scheduled in 30-minute appointment blocks across all specialty departments.
• During downtime between discharges, the Discharge Technician/Assistant will assist the Emergency Department and provide phone triage
• Rotating schedule: 5 days on / 2 days off , followed by 2 days on / 5 days off .

Key Responsibilities

• Prepare patients for discharge, including medication administration, wound care, and postoperative instructions.
• Provide thorough client education regarding treatment plans, medications, and follow-up care.
• Coordinate with specialty services including surgery, neurology, oncology, cardiology, and internal medicine to ensure smooth discharge processes.
• Document all discharge instructions accurately in the patient's medical record.
• Serve as a resource to clients for questions and concerns following hospital visits.
• Collaborate with veterinary technicians, assistants, nurses, and doctors to ensure continuity of care and positive client experiences.
• Maintain a safe, clean, and organized discharge area.

Qualifications

• 1-2 years of Veterinary Technician (CVT, LVT, RVT, or equivalent) or Veterinary Assistant experience required.
• Experience in a specialty or emergency veterinary setting preferred.
• Excellent communication and client education skills.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a fast-paced, multidisciplinary environment.
• Passion for client service and patient advocacy.
• Applicants must be 18 years of age or older to be considered for this position

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$20—$26 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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