Field Claims Adjuster - Auto Damage

As an auto damage claims adjuster , you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service. Location: Inland Empire territories of Redlands / Palm Springs / Indio Duties and responsibilities Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines Negotiate repair process with body shops Document information related to the claim and make decisions consistent with claims standards and local laws Evaluate and handle claim payments and resolution of claims without payments Review and determine validity of any supplement requests Must-have qualifications A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience

• OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience

Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies Preferred Qualifications Extensive Estimating Experience Strongly Preferred Proficiency with Mitchell's Estimating Software Strongly Preferred Prior Non-Network Estimating Experience Preferred Compensation You'll be paid $35.29 - $43.17/hour depending on experience Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance Benefits 401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, including volunteer time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. #J-18808-Ljbffr Progressive