Delivery Driver

Delivery Driver

Office Elkridge MD - Elkridge, MD 21075

Overview

Salary Range $20.00 - $22.00 Hourly Position Type Full Time Job Shift Day

Delivery Driver

1. POSITION SUMMARY

The Delivery Driver is responsible for the safe and timely transportation of goods to clients on a designated route. This position verifies daily manifest, loads and unloads trucks accordingly, and makes its stops efficiently. The Delivery Driver serves as a public representative of the company's brand and is responsible for providing excellent customer service and professionalism at all times.

These vacancies are for the company's downtown Baltimore and downtown D.C. routes, which include navigating and driving throughout a downtown environment for the duration of each shift.

Position Expectations

• Collect, check, and load all the day's orders listed on their daily delivery manifest.
• Deliver all outgoing product to our customers and handle open pick-up requests.
• Process all customer returns and undelivered items nightly.
• Keep up with general paperwork requirements.
• Ensures all product is delivered effectively, efficiently, and with high customer satisfaction.
• Verifies that staged product matches daily manifest and promptly communicates any needed adjustments.
• Performs basic carrying, lifting, and moving functions.
• Mindfully shows care at worksites, including responsible treatment of client property and facilities.
• Maintains and uses company equipment appropriately, responsibly, and safely without damage or loss.
• Uses safe and careful carrying and transportation techniques at all times.
• Appropriately wraps and secures all product to minimize the risk of damage.
• Collects supporting materials as needed, such as pictures for warranty claims or client signatures.
• Visits client sites as assigned and delivers product efficiently and effectively.
• Mindfully shows care at client sites, including responsible treatment of client property and facilities.
• Maintains and uses company equipment appropriately, responsibly, and safely without damage or loss.
• Uses safe and careful carrying and transportation techniques at all times, especially while carrying on stairs or on uneven ground or ramps.
• Carefully handles, lifts, carries, loads, secures, and unloads materials, products, and tools on and off company vehicles and between storage locations and client sites.
• Coordinates with Delivery management to confirm daily route based on client locations as needed.
• Inspects product thoroughly for concealed damages; reports any findings according to company procedure.
• Collects, checks, and loads all the day's delivery product.
• Delivers all outgoing product to clients and handles open pick-up requests.
• Processes all customer returns according to company procedure.
• Promptly communicates any delivery concerns or issues and secures client signature according to company procedures.
• Reports any undelivered orders and pick-up issues to supervisor daily.
• Receives calls from the internal team and makes accommodations for special requests as necessary.
• Meets company standards for attendance and punctuality.
• Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations.
• Maintains compliance with all company guidelines and company established standards.
• Maintains clear and timely communication with management, including updates and concerns.
• Builds a familiarity with the company's product, including brands, specifications, finishes, and descriptions.
• Maintains customer confidence and protects operations by keeping information confidential.
• Other duties as assigned

Qualifications

4. MINIMUM QUALIFICATIONS & SKILLS

• Valid driver's license with a clean driving record
• Valid DOT medical card
• High school diploma or equivalent preferred
• Experience driving in downtown Washington, D.C.
• 3 years' experience in an outside route-based, client-facing role preferred
• 1 year's experience driving a box truck preferred
• Experience in wholesale workspace furniture industry a plus
• Ability and willingness to navigate and drive throughout downtown environments
• Knowledge of driving in a commercial environment, including procedures and vehicle maintenance
• Ability to drive assigned routes, staying on schedule, processing deliveries, and managing drive times effectively
• Ability to work schedule as assigned, including irregular hours or extended shifts as needed
• Ability to work fully in person
• Knowledge of safe use of tools and equipment
• Proficiency with basic computer software and math skills
• Ability to exchange information with others and understand and follow directions
• Ability to be attentive to details
• Possesses consistent access to reliable transportation that can accommodate assigned work schedule
• Ability to pass company drug and background check screenings
• Ability to adhere to all company safety policies
• Excellent presentation, listening, verbal, and written communication skills
• Ability to manage and organize time to meet objectives and deadlines
• Ability to work independently and/or collaboratively within a team willing to roll up your sleeves and help the team get work done
• Lives and leads by company values and serves as an example of the best we want to see in our team.
• Ability to interact professionally with customers, vendor partners, and fellow employees
• Highly motivated to learn and grow - self-directed and proactive
• Reliable and responsive
• Demonstrates honesty, integrity, and conscientiousness cares about doing the right thing, not the easy thing
• Possesses a positive attitude and sense of humor
• Possesses an innovative mindset demonstrates flexibility and problem-solving skills when met with challenges

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

While performing the duties of this job, the associate may be required to do the following:

• Ascend and descend ladders, stairs, scaffolding, and ramps
• Perform activities such as balance, bend/stoop, crouch, kneel, push/pull, reach, squat
• Move self in different positions to accomplish tasks in various environments
• Remain in a stationary position, often standing or sitting for prolonged periods
• Move about to accomplish tasks or move from one worksite to another
• Adjust or move objects up to 2,000 lbs. in all directions using proper lifting technique and equipment
• Lift up to 100 lbs. unassisted
• Operate machinery, power tools, and standard warehouse material-handling equipment
• Operate motor vehicles
• Communicate with others to exchange information including in person and via phone call
• Repeat motions that may include the wrists, hands and/or fingers
• Assess the accuracy, neatness, and thoroughness of work

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions and Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

While performing the duties of this job, the associate regularly works in a fast-paced, noisy, non-temperature-controlled environment, varying between internal warehouse environments, delivery vehicles, outdoors, and internal/external customer locations.

Compensation

• Wage range: $20 - $22 per hour, paid on a biweekly basis
• Medical, dental, and vision insurance available for single or family coverage for full-time employees
• Employer-paid disability, AD&D, and life insurance