Automotive Sales Manager

Volkswagen Automotive Sales Manager

The Sales Manager ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel; is responsible for appraising, purchasing, reconditioning, displaying, and merchandising the vehicle inventory; and provides the vehicle department with a supply of marketable vehicles within the dealership and management's financial guidelines and purchasing policies.

Benefits include medical, dental, vision, term life, company-paid term life, STD/LTD, accident indemnity rider, PTO/sick days, 401(k) with an employer match, employee assistant program, FMLA/maternity/paternity leave, and bereavement leave.

Essential functions include forecasting goals and objectives for sales, hiring and monitoring sales employees, preparing and administering an annual operating forecast and budget, understanding and complying with regulations, directing and scheduling department activities, assisting salespeople in setting goals, ensuring proper follow up of potential buyers, working with the CRC Department, maintaining vehicle inventory, analyzing sales history and local area trends, processing commission sheets, conducting sales and sales training meetings, establishing product-knowledge standards, overseeing salespeople efforts, helping salespeople close deals, ensuring transfer of opportunity, communicating with other sales managers, ensuring salespeople are informed of new inventory, developing and maintaining outside sources for buying and selling vehicles, enforcing a 60-day vehicle inventory turn policy, planning and controlling the display of inventory, establishing delivery procedures, assisting in the development of advertising campaigns, handling customer complaints, attending general communication meetings, maintaining a professional appearance, and adhering to all company policies, procedures, and safety standards.

Qualifications include a high school diploma or equivalent, ability to read and comprehend instructions, previous automotive sales experience, professional appearance, customer-oriented attitude, excellent interpersonal and telephone skills, well organized and self-motivated, and knowledge of federal, state, and local laws governing retail.

Physical demands include sitting, standing, walking, handling, reaching, crouching, far vision, depth perception, and talking. Environmental conditions require the ability to work outside in weather and inside a climate-controlled environment.

Appearance and attitude are important. Sales people must keep themselves and their work area neat and clean, maintain excellent hygiene and grooming, wear a company polo or shirt and tie for men, and business professional attire for women. A positive mental attitude is encouraged, and the organization prohibits discrimination/harassment without regard to various protected characteristics.