Front Desk Coordinator I

Overview Join to apply for the Front Desk Coordinator I role at Smile Doctors . The vision of Smile Doctors is a people-first culture that creates an environment of passionate, caring team members dedicated to providing fun and encouraging relationships with each other and our patients. We focus on the importance of the individual and recognize that each person on our team has something great to offer. We nurture talents and strengths to help team members grow in their careers, within our organization and beyond. We’re seeking a Front Desk Coordinator I to join our growing team. How You’ll Make Us Better Greets and receives customers, determines the nature of visit, and notifies appropriate team member(s). Performs various administrative duties. Responsibilities Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Special Skills Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites For Success High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required Dental terminology is highly recommended Prior orthodontic experience recommended but not required The Perks Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members About Smile Doctors / McMillian Orthodontics Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity. Job Details Seniority level – Entry level Employment type – Full-time Job function – Administrative Industries – Hospitals and Health Care Location: Greensboro, NC #J-18808-Ljbffr Smile Doctors