Practice Manager

Position Summary The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost‑effective, quality patient care service. Responsibilities Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees Establishes and maintains effective working relationships with physicians, employees, policy‑making bodies, third‑party payers, patients and the public Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership, strategies for growth and development Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff Provides direction and leadership to all office staff Participates in development and monitoring of budget, including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections Works closely with office staff and billing service to monitor reimbursement Encourages continuous professional growth and development through educational programs, lectures, etc. Manages personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans and disciplinary actions Maintains reasonable, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards Maintains compliance with all Orlando Health policies and procedures Participates in Quality Improvement activities as assigned Possesses knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other healthcare providers Utilizes computer programs and applications, including significant report writing, medical manager, word‑processing, spreadsheets, database and general accounting Requires knowledge of government regulations and compliance requirements Has knowledge of fiscal, human resources and employee development to ensure organizational productivity Establishes and maintains quality control standards Qualifications Education/Training: Associate’s degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associate’s degree (in addition to the requirements listed in the experience section). Licensure/Certification: None. Experience Three (3) years of experience in a lead role. #J-18808-Ljbffr